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Purton Surgery - Ratings and reviews

Reviews

Displaying 1 to 5 of 5

  1. Review titled Good practice if you can get through

    by Anonymous - Posted on 03 April 2024

    Good practice if you can get through. Have literally on hold for the past 4hours, and the phone just cuts out after 2hours of being on hold each time, and then I have to call again for the same thing to happen. Unfortunately, I've had to give up now as I've got other things to do than to just hold a ringing phone indefinitely!

    Visited April 2024

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    Review titled Purton Surgery

    Replied on 04 April 2024

    We are very sorry for your experience. We experienced a major IT issue on Wednesday 3rd April, where we had no access to our computers or telephones between 11.15am - 5.30pm. We are now back up and running.

    Report as unsuitable

  2. Review titled The best GP receptionists I’ve experienced

    Rated 5 stars out of 5

    by Anonymous - Posted on 20 December 2023

    I’m so pleased we moved to this practice. The reception team are the most helpful and friendliest I’ve ever come across. I’ve not had any issues with appointments or getting through to them.

    Visited December 2023

    Report as unsuitable

    Purton Surgery has not yet replied.

  3. Review titled No appointments

    Rated 1 star out of 5

    by Anonymous - Posted on 09 May 2023

    Can’t get through on the phone. No adequate appointment times when you go in person. I am under many specialists who say I should see a GP on a monthly basis due to several health conditions but have not managed an appointment this year. Continuously offered the nurse which I don’t find helpful. In Urgent Care for the umpteenth time.

    Visited May 2023

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    Purton Surgery has not yet replied.

  4. Review titled Terrible practice

    Rated 1 star out of 5

    by Anonymous - Posted on 02 March 2023

    You can’t get through on the phone, when you do you then have to give details to reception , they then tell you there been an emergency so they can’t help. They won’t open late or on a Saturday. They say they will call then never do. As for treatment of armed forces veterans well they just don’t care.

    Visited February 2023

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    Purton Surgery has not yet replied.

  5. Review titled Wrong prescription

    Rated 3 stars out of 5

    by Anonymous - Posted on 27 January 2023

    I took in a urine sample in for my 4 year old.3 days later I phoned was told it was a uti. And someone should of phoned .went to Lloyd's who said the gp had written up for a adult. So had to be changed how can this be write .this doctor should be retrained . It could of been very serious .so many mistakes at this doctors

    Visited January 2023

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    Purton Surgery has not yet replied.