Purbeck Health Centre
Purbeck, Stantonbury, Milton Keynes, Buckinghamshire, MK14 6BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Horrendous
Rated 1 star out of 5
by Anonymous - Posted on 02 November 2023
After calling and calling and calling I finally got through to what can only be described as an uncaring unkind no compassion woman, I asked for an appointment to be told there is no treatment for my condition and that there were no appointments, this is coming from someone who is not medically trained but is trained enough to tell me there is no treatment for me. I called again the next day to and finally got an appointment to which I had to have further investigation at the hospital to which my diagnosis is now cause for a major operation. The receptionist at this surgery need to use there protected learning time to actually be trained for the job. They need to stop thinking they are above every patient at this practice. The practice manager should be ashamed of there employees, maybe a conversation on taking prebookings is in order waiting a couple of weeks for an appointment is better then calling daily only to be told to call again tomorrow at 8am.
Visited October 2023
Purbeck Health Centre has not yet replied.
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Review titled Rude receptionists and doctors
Rated 1 star out of 5
by Anonymous - Posted on 17 August 2023
This doctors practice continues to disappoint. Most of the staff that answer the phones are extremely unhelpful and rude. The doctors are no better. I spoke to a make doctor on the phone who literally reduced me to tears I'm so upset with the way I have been treated. It's just not right. There is only one doctor a lady doctor who is actually helpful and nice. I will be leaving this surgery as I don't feel comfortable and I'm very upset with the way I have been spoken to. I would suggest to anyone who is looking for a surgery don't register at this one. 1/10
Visited August 2023
Purbeck Health Centre has not yet replied.
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Review titled Hung up on me trying to get an appointment
Rated 1 star out of 5
by Matthew Twidale - Posted on 24 July 2023
There's no queue system to call in so im literally pressing redial on my phone after every engaged tone. When i finally get through and the phone rings, it rings and rings only for someone to pick up and hang up immediately. Not the first time this has happened when im trying to get an appointment either and if you call later they just tell you to call at 8 am tomorrow.
Visited July 2023
Purbeck Health Centre has not yet replied.