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Plympton Health Centre - Ratings and reviews

Reviews

Displaying 1 to 2 of 2

  1. Review titled Appalling service

    Rated 2 stars out of 5

    by Anonymous - Posted on 23 October 2023

    I waited 50 minutes for my appointment, went up to reception 3 times, no apology, nothing. I was even asked to come back tomorrow. When I was seen the GP even said tomorrow would be better, I was shocked. I felt rushed and not heard. The practice did not offer any apology, if the patient turned up nearly an hour late they would say ‘ you’ve missed your appointment we cannot see you now ‘ I am very disappointed with the practice.

    Visited October 2023

    Report as unsuitable

    Plympton Health Centre has not yet replied.

  2. Review titled Helpful Practice

    Rated 4 stars out of 5

    by Anonymous - Posted on 23 May 2023

    Having taken a BP check on the 18th May, the readings were not logical so I called the Mudgeway Practice near to closing time. The receptionist was very helpful and arranged a call back from the duty doctor who responded within the hour and arranged an appointment for an ECG the following day. The outcome of the ECG was apparently abnormal so the duty doctor decided on a change of medication and issued a prescription to the pharmacy on Saturday the 20th May. I considered the service as excellent as all medics and staff were most helpful and caring.

    Visited May 2023

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    Plympton Health Centre has not yet replied.