Pinhoe Surgery
Pinn Lane, Pinhoe, Exeter, Devon, EX1 3SYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Coil procedure
Rated 5 stars out of 5
by Sarah James - Posted on 28 March 2025
Female GP fitted a mirena coil with assistance from nurse. Their care was phenomenal. I had a very traumatic fitting in 2020 which left me extremely anxious about this fitting. GP was highly skilled and the procedure went well. Their patience, compassion and kindness was extremely appreciated. Would recommend in a heartbeat. Thank you both.
Visited March 2025
Pinhoe Surgery has not yet replied.
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Review titled Prompt response regarding poorly children
Rated 5 stars out of 5
by Anonymous - Posted on 27 March 2025
We have been in contact several times over the last few weeks regarding our young children being poorly, and each time the receptionists have arranged a prompt response from the clinical team, and the clinicians have listened to our concerns and had a caring manner. Thank-you so much to the whole team for making us feel well looked after.
Visited March 2025
Pinhoe Surgery has not yet replied.
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Review titled Efficient and Helpful
Rated 5 stars out of 5
by Alan Bell - Posted on 05 February 2025
I was concerned about blood in my urine and, when I phoned the surgery this morning, I was in a queue of three - but this quickly finished and the receptionist assured me that I would receive a call. Within the hour, a Dr. called and was fully aware of my complicated urology. After a long discussion, she promised to contact Bristol Southmead (where I have had no response to two recent emails and two phone calls). The Dr. also arranged for a urine specimen this morning. I have always been seen quickly at Pinhoe, in spite of the vast numbers under their care and feel well looked after. To round my morning off, the Nurse- who was taking my blood sample this morning, got an immediate response from my usual Dr. as to the reason for the test. Again - efficient and friendly. Thank you
Visited February 2025
Pinhoe Surgery has not yet replied.
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Review titled Kind welcome
Rated 5 stars out of 5
by Sheri Kane - Posted on 26 September 2024
I wanted to share that whilst waiting in reception for my appointment, each health professionals who came to call for/meet their patient, had a smile, said good morning and made conversation. The nurses who came to meet little children went down on their level and again talked directly to them (and then their carer).
Visited September 2024
Review titled Pinhoe Surgery
Replied on 03 October 2024
Thank you for your recent review on the NHS choices website in appreciation of your experience at our practice. It is always a pleasure to receive complimentary feedback and it reinforces our commitment to bring the best possible service to our patients. We have a wonderful team here and each individual gives their utmost to the care and wellbeing of their patients. We are so glad that came across to you as you sat in the waiting room. We are grateful to you for taking the time to leave your review, it can be invaluable for patients to see that we are doing our best.
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Review titled Friendly service
Rated 5 stars out of 5
by Josephine Anne KNIGHT - Posted on 01 August 2024
Just had minor surgery, was put at ease straight away. Quick and quietly done. Doctor and Nurse were brilliant. Given after care instructions. Very pleasant experience.
Visited August 2024
Review titled Pinhoe Surgery
Replied on 03 October 2024
Dear Mrs Knight, Thank you very much for your positive feedback, we really appreciate you taking the time to do so. It has also been passed onto the people directly involved in your care. Thank you once again, Mrs Amy Taplin Practice Manager
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Review titled Excellent emergency treatment
Rated 5 stars out of 5
by Elizabeth - Posted on 08 July 2024
Able to get a same day appointment with no problems or intrusive questioning. Then was seen quickly and efficiently.
Visited May 2024
Review titled Pinhoe Surgery
Replied on 03 October 2024
Dear Elizabeth, Thank you for taking the time to post your positive feedback, it really helps to boost team morale. I am glad to hear that your experience of our same day service was positive. Many thanks, Mrs Amy Taplin Practice Manager
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Review titled Brilliant Practice where they all care
Rated 5 stars out of 5
by Angela - Posted on 18 July 2024
I have been very ill for a long time and have had major surgery with three days in intensive care afterward. Since I have been in and out of hospital. I would like to thank all the everyone at Pinhoe Surgery, Receptionists, Nurses (especially the nurse who has been giving me weekly blood tests for over a year, these are now two weekly), the Community Nurses who looked after me for four month at home and especially my Doctor who had been in contact with me weekly for several months and then as and when needed. I think you are all wonderful and appreciate the care you have and are continuing to give me. Thanks again
Visited March 2024
Pinhoe Surgery has not yet replied.
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Review titled Excellent patient care
Rated 5 stars out of 5
by Claire - Posted on 07 March 2024
I have recently moved to this surgery. I had an appointment with the gp and a nurse, both were on time, extremely thorough, professional and caring. Excellent patient care.
Visited March 2024
Pinhoe Surgery has not yet replied.
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Review titled Excellent GP
Rated 5 stars out of 5
by Alison R - Posted on 23 January 2024
I took my 86 mother for an examination which she was very anxious about. The GP we saw was so good with her, helpful, carefully explained everything and put her mind at rest. We couldn’t have asked for a better experience
Visited January 2024
Pinhoe Surgery has not yet replied.
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Review titled Convenient weekend clinic
Rated 5 stars out of 5
by Anonymous - Posted on 14 October 2023
Great to take my son to a weekend flu immunisation clinic . Greeted with a smile, efficiently run so we were straight in and out. Fantastic.
Visited October 2023
Review titled Pinhoe Surgery
Replied on 01 November 2023
It's great that you took time out of your day to let us know how we did with our child flu clinic. Thank you very much for such positive comments.