Picton Medical Centre
Whetley Medical Centre, 2 Saplin Street, Bradford, BD8 9DWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Surgery
Rated 5 stars out of 5
by Hina Nawaz - Posted on 18 December 2023
I have found Reception staff, Doctor's & Prescribers at this practice to be very helpful, whenever I have had to see or interact with them. Recommend this Surgery!
Visited November 2023
Review titled Picton Medical Centre
Replied on 20 December 2023
Thank you for taking time to leave your lovely review of our practice. We will share this feedback with staff. Please remember to recommend us to friends and family.
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Review titled Great clinical staff, shame about rude girls on reception
Rated 2 stars out of 5
by Anonymous - Posted on 13 November 2023
Went for an appointment, was a few mins late. No one on the front desk, could hear staff laughing away in back. Topic of conversation was inappropriate, glad my children were not with me. After waiting several minutes a girl came to the desk & after checking my details had the audacity to say I may not be seen as I was too late. After she checked with nurse I was told I would be seen & gave me a lecture on so called dna policy & how I should het here on time. Nurse I saw was fantastic. Management, please teach your front of house some manners, basic compassion & some basic customer service skills as it's clearly lacking.
Visited October 2023
Review titled Picton Medical Centre
Replied on 20 December 2023
Thank you for taking time to leave your feedback. We are delighted that you had a positive experience with our nurse. We have discussed your concerns in relation to the front desk with our reception team and with our reception team leader.