Pedmore Medical Practice
22 Pedmore Road, Lye, Stourbridge, West Midlands, DY9 8DJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Service to up to standard
Rated 2 stars out of 5
by Maxine Haywood - Posted on 22 August 2024
Sadly, after years of being with this surgery standards have slipped and not very happy with the outcome, only got a telephone conversation with doctor who don't know much about the menopause sent for blood test phoned for results and was told by receptionist that everything was fine??!! not sure why receptionist should be giving out test results, canceled my appointment with nurse in discussed, I will be seeking private help. I will not be attending this surgery again.
Visited August 2024
Pedmore Medical Practice has not yet replied.
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Review titled Disappointed.
Rated 3 stars out of 5
by Phil Nash - Posted on 01 December 2023
It seems very few staff understand the people they are dealing with are unwell and as such are not always the most understanding or tactful. As a result people like myself avoid visiting the Dr's when we really should be.
Visited November 2023
Pedmore Medical Practice has not yet replied.
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Review titled New staff
Rated 3 stars out of 5
by Steve - Posted on 30 May 2023
This is a Doctors practice not a solicitors office or a brickyard and any new staff should be employed with the required skills. Empathy, sympathy and consideration for it's patients being main priority. After over 50 yrs history with them I've just had a phone battle with an automaton with the telephone skills of the speaking clock... A truly horrendous experience just trying to reorder prescriptions for my elderly, dementia stricken frail old mum whom I do my best to care for. Talked over and treated like a child by a staff member better suited to working in an environment where being abrupt and rude would be deemed an asset... Very disappointed.
Visited May 2023
Pedmore Medical Practice has not yet replied.