Ratings and reviews
Reviews
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 15 September 2023
It was easy to make an appointment with the GP I wanted. I didn’t have to wait too long. I was seen on time by a friendly helpful doctor who sorted out three medical issues I had. Very happy with this practice.
Visited September 2023
Peartree Practice - Bitterne Branch has not yet replied.
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Review titled Great care
Rated 5 stars out of 5
by Anonymous - Posted on 05 April 2023
Great care from receptionist, the nurses and Dr's, especially to the Nurse practitioner that visited. Nothing was too much trouble.
Visited April 2023
Peartree Practice - Bitterne Branch has not yet replied.
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Review titled Useless
Rated 1 star out of 5
by Neil Thomas - Posted on 03 February 2023
Have been trying to get laxatives sorted, and they can't organize a brand I was prescribed by hospital that worked, how poo is that. I have a serious back problem caused by industrial injury cant get pain killers, can't get any help about anything at this practice, now I wouldn't trust them to put a plaster on a paper cut
Visited February 2023
Peartree Practice - Bitterne Branch has not yet replied.
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Review titled Lovely Surgery and Staff
Rated 5 stars out of 5
by Anonymous - Posted on 10 February 2023
Staff very caring, helpful and kind. Always go above and beyond to help and the E-Consult is amazing! Same day response. Brilliant.
Visited February 2023
Peartree Practice - Bitterne Branch has not yet replied.
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Review titled Great helpful practice
Rated 5 stars out of 5
by Kieran Kill - Posted on 10 February 2023
never had an issue with this practice, very helpful and friendly staff, such a great practice and very professional
Visited February 2023
Peartree Practice - Bitterne Branch has not yet replied.
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Review titled Brilliant Surgery
Rated 5 stars out of 5
by Anonymous - Posted on 11 February 2023
Brilliant Surgery and helpful staff, always happy to help, even with same day prescriptions. Never had a problem, everything is a quick turn around, econsult,telephone and face to face appointments. Thank you very much.
Visited February 2023
Peartree Practice - Bitterne Branch has not yet replied.
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Review titled Nice experience
Rated 5 stars out of 5
by Anonymous - Posted on 10 February 2023
Upon arriving i was met with a smile which always helps when visiting a practice if you have worries, staff very friendly and helpful and you feel you are being listened to instead of just another patient. I couldn't recommend visiting this practice more.
Visited November 2022
Peartree Practice - Bitterne Branch has not yet replied.
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Review titled Great Practice!
Rated 5 stars out of 5
by Lise - Posted on 09 August 2022
We moved to the Peartree Practice due to our previous Practice not being fit for purpose! We are registered at the Chessel Avenue Surgery and we have been so impressed with the service. The staff are caring, kind and efficient. It is a refreshing change to what we were used to and has given us more confidence in the service - thanks to all the staff.
Visited August 2022
Review titled Peartree Practice - Bitterne Branch
Replied on 10 August 2022
Hi Lise, Thank you for your positive feedback. We are glad you are happy with the service we provide. Your feedback will be shared with the team. Kind regards Celine Rushbrooke Practice Manager
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Review titled Not giving a full service to patients
Rated 1 star out of 5
by Anonymous - Posted on 08 June 2022
I have a lung infection I’m now in my 3rd week on top of that I’ve had the flu, If I wanted to see a doctor it would be 2 weeks or I could have a doctor call me,I have purchased a nebuliser and now I have to wait to see if they agree with supply of solution, I have seen them turn away a patient that didn’t have a appointment he looked really ill.This practice needs to stop milking the epidemic and get back to work, If not get out.
Visited June 2022
Review titled Peartree Practice - Bitterne Branch
Replied on 10 June 2022
Dear anonymous, Thank you for your feedback. Please email me using the address below to enable me to look into this matter for you. Celine Rushbrooke Practice Manager alison.rushbrooke@nhs.net