Pearl Medical Practice - Ratings and reviews
Reviews
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Review titled Good service
Rated 5 stars out of 5
by Asiri Weerasinghe Arachchige - Posted on 30 January 2024
Very understanding, polite and attentive. They also gave me good advice and catered to my needs, they were patient and allowed me to take my time when speaking with them.
Visited December 2023
Review titled Pearl Medical Practice
Replied on 01 February 2024
Dear Mr Weerasinghe Thank you for your kind comments Yours sincerely Clarise Buncombe Practice Manager
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Review titled Brilliant practice
Rated 5 stars out of 5
by Pauline - Posted on 08 August 2023
A first class practice, very highly recommended. The doctors and support staff are brilliant, all very professional, caring and you feel in very capable hands. They always do their best for their patients. I've been a patient there for 40 years and have no complaints at all.
Visited August 2023
Review titled Pearl Medical Practice
Replied on 10 August 2023
Dear Patient Thank you for your kind comments Your comments has been passed into the staff who warmly appreciate your kind comments Yours sincerely Clarise Buncombe Practice Manager
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Review titled Can't speak highly enough about this practise
Rated 5 stars out of 5
by Mark - Posted on 08 August 2023
I have been registered here for 40 years. It started from a good place and has improved steadily over the years. I can honestly say that I would have been dead 30 years ago without their help. In my twenties, I had a blood pressure of 190/119 and have required intervention continuously since then. In the late 90's, I had severe clinical depression and they helped me sympathetically and competently through that. Now I have type 2 diabetes and they have helped me to stabilize the condition. There is a team of strong, experienced doctors. I have consulted with all of them and they have all been effective, sympathetic and highly competent. The practice has excellent resident nursing staff and they have checked my bp, conducted diabetes checks and taken blood on numerous occasions. I am quite difficult to take blood from and often leave other clinics with more holes than a pin cushion but the nurses here almost always score a 'hole in one'. The administrative staff are incredibly organized, sympathetic and helpful. They are a real credit to the organization. On occasion, while waiting to see a doctor, I have observed the way they deal with a potentially difficult situation and learned lessons to apply in my own career. This practice must easily be in the top ten percent of all practices in the United Kingdom.
Visited July 2023
Review titled Pearl Medical Practice
Replied on 10 August 2023
Dear Patient Thank you for your kind comments. Your comments has been passed onto all staff who warmly appreciate you kind words and comments Yours sincerely Clarise Buncombe Practice Manager
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Review titled Poor service
Rated 2 stars out of 5
by Anonymous - Posted on 30 March 2023
Everyone only interested in changing the medicine brands but don't bother about test results which are supposed to be discussed with patients. Its only when the patient calls then they discuss. if only lucky to get appointment.
Visited March 2023
Review titled Pearl Medical Practice
Replied on 30 March 2023
Dear Patient I sorry to hear you are unhappy with the service, if you would like to discuss this further please can you call me on the practice line Mon-Thur 9-3 pm, and I would be happy to discuss your concerns. Clarise Buncombe Practice Manager
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Review titled Poor GP
Rated 1 star out of 5
by Furqan Bashir - Posted on 26 August 2022
Poor staff and rude and no appointment staff speaks rude and when I call No says no appointment left
Visited July 2022
Review titled Pearl Medical Practice
Replied on 30 August 2022
Dear Furqan I am sorry that you are unhappy with the service you received if you would like to discuss this further please can you contact me. I am available Mondays to Thursday 9-3 pm. You can also contact the practice via Patches on on website the link is https://pearlmedicalpractice.nhs.uk/ Clarise Buncombe Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Shazia Ahmed - Posted on 26 May 2022
I have seen the same dr (as per guidelines cannot mention name) for myself and my son, the guidance and care has been amazing. I required a referral letter which was going to be ready within a few days and I received it within an hour. The reception staff and brilliant always trying to help and suggesting ways we can reduce long wait times. Overall extremely pleased given the strained resources. Thank you
Visited May 2022
Review titled Pearl Medical Practice
Replied on 31 May 2022
Dear Shazia Ahmed Thank you for your feedback, I am happy to hear you have had a good experience with Pearl Medical Practice Team who will be very pleased to hear your positive comments. I will forward your comments on to the Team. Kind Regards Clarise Buncombe, Practice Manager