Parkview Surgery - Ratings and reviews
Reviews
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Review titled Bad Service
Rated 1 star out of 5
by Mrs Susan Pamela Chisholm - Posted on 19 February 2024
I am on long term medication for high blood pressure and pain relief. For the past 8 - 10 months I have had problem in obtaining my repeat prescription. Either items missed or not recieved when requested. I then got into the habit of ordering my prescription a few days earlier just so that I would make sure my medication would nit run out. On Tuesday 13th I ordered my prescription and would have expected them by Thursday, so left it till Friday to collect just to make sure they would be there. I arrived at the pharmacy to be told they not there. . I called the surgery and was told I would have not get them for another 48 hrs. The receptionist did not want to listen or understand that I would have nothing for the weekend. The pharmacist also spoke to her and requested it be treated as urgent. I still not receive the prescription over the weeweekend. Due to the type of painkillers I was not able to get some to cover me for the weekend. Due to this I have spend the weekend unable to attend work due to pain, I have been sick vomiting since Friday. It just concerns me that the receptionist do not understand the situation that some of the patients are in or suffering without medication. I have made this complain in person to a Dr but nothing seems to have improved.
Visited February 2024
Parkview Surgery has not yet replied.
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Review titled Bad experience
Rated 1 star out of 5
by Abdelkader bekkoucha - Posted on 17 February 2024
I had 2 month called for appointement for a doctor and one week ago i sent it Email to them for sick note still now did not answer and did not read it when went at the surgery for ask them said me the doctor is bysy at 15:00 when come back at 18:00 oclock wsa surgery empty and close normaly close at 20:00 and them told me to come at saturday and saturday too is close and not give the appointment too when you go there i would not recommend that surgery to no body. Not helpful at all. Thanks for nothing
Visited February 2024
Parkview Surgery has not yet replied.
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Review titled Awful timing
Rated 3 stars out of 5
by Sydnee walker - Posted on 09 January 2024
I’ve sat here for an hour and a half waiting around with a newborn baby people are coming in after me and getting seen before me when I ask reception how long she replied the doctor is going by last name order ! Very unprofessional
Visited January 2024
Parkview Surgery has not yet replied.
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Review titled Bad practice
Rated 1 star out of 5
by Anonymous - Posted on 12 September 2023
Experience of this practice is one of concern with regards to people having to ask all day, call for medications to be approved. Unacceptable practice behavior, Ongoing issue,
Visited September 2023
Parkview Surgery has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Iulia Malea - Posted on 05 June 2023
I attended first time at this new practice. Very friendly and knowledgeble staff. I felt taken care of !
Visited June 2023
Parkview Surgery has not yet replied.
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Review titled Great practice.
Rated 4 stars out of 5
by Salman Waheed - Posted on 12 February 2023
I was registered with Parkview Surgery, Brownhills Road, in 2004 and have since been visiting this surgery. I can say without exaggeration that am extremely happy with Doctors and the staff. They are always cooperative, kind and helpful. Arrangements made to lookafter the patients are perfect. Sometimes defaults occurs but they immediately find the remedy. I give 5 stars to this surgery.
Visited February 2023
Parkview Surgery has not yet replied.
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Review titled Worse practice experiences
Rated 1 star out of 5
by Lisa F. - Posted on 23 February 2023
I tried to have an appointment for my son, who is 3 days sick, with headache dizziness, he is 14 and unfortunately take a strong medication (depression/adhd) First of all the landline wasn’t working, after 30min waiting to be served the impolite receptionist said the appointments was gone, always they force you to have an appointment over the phone. The receptionist always says the doctor work from home, there is no point for a doctor work from home! He needs to see patients instead! Always when I need to see the doctor they refuse me an face to face appointment, she said can’t bring my son to GP because there was no doctor there! She said to take my son to hospital an emergency!!! Every service that you need the receptionists have arguments why, also never sort out our queries. I am extremely dissatisfied with this GP. I am sure there are many people that is dissatisfied with it too. Please report it to have a good service please.
Visited February 2023
Parkview Surgery has not yet replied.
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Review titled Worse practice experiences
Rated 1 star out of 5
by Lisa F. - Posted on 23 February 2023
I tried to have an appointment for my son, who is 3 days sick, with headache dizziness, he is 14 and unfortunately take a strong medication (depression/adhd) First of all the landline wasn’t working, after 30min waiting to be served the impolite receptionist said the appointments was gone, always they force you to have an appointment over the phone. The receptionist always says the doctor work from home, there is no point for a doctor work from home! He needs to see patients instead! Always when I need to see the doctor they refuse me an face to face appointment, she said can’t bring my son to GP because there was no doctor there! She said to take my son to hospital an emergency!!! Every service that you need the receptionists have arguments why, also never sort out our queries. I am extremely dissatisfied with this GP. I am sure there are many people that is dissatisfied with it too. Please report it to have a good service please.
Visited February 2023
Parkview Surgery has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Waheed Khan - Posted on 17 June 2022
Parkview Surgery, Brownhill Road is an excellent practice I can say based on my past and present experience with them. I have been visiting this surgery for the last 11 years and could never find any problem with my visiting the GP and getting the proper medical treatment .They take care of the seniors good and proper. The staff is very cooperative, listen to problems with great care and provide every possible help in getting their medical and physical problems solved. They have made all facilities available to get appointments online as well as order the medicines. They provided full care and made wonderful arrangements for patients during the Corona crisis. The environment within surgery is always found clean and peaceful.I would certainly give suggestions if some improvements are required and give presently 5 stars to Parkview Surgery, Brownhill Road, Catford, London.
Visited May 2022
Parkview Surgery has not yet replied.