Park Green Surgery
Waters Green Medical Centre, Sunderland Street, Macclesfield, Cheshire, SK11 6JLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Inaccessible surgery
Rated 1 star out of 5
by Anonymous - Posted on 22 April 2025
Trying to make an appointment for an 85 year old after a fall and we can not access appointments via your system. Tried phoning on 3 different phones but each time it wouldn’t send the link to our mobile. Tried via online system but no access. Please advise on how to make appointments more easily as your current system is not fit for purpose.
Visited April 2025
Review titled Park Green Surgery
Replied on 22 April 2025
Thank your for your feedback. Unfortunately, due to a National outage our online services became unavailable this morning. Our Reception Team however have been available to take appointment and administration requests via our telephone system on behalf of patients to pass onto our Triage Doctor in the meantime. Our telephone lines are open from 8am to 6:30pm. Please do try to call us back, selecting the option to speak to Reception, where our team will happily support your request. Our provider has confirmed the online Triage system was intermittently unavailable for a period of approximately 40 minutes, and is now back up and running and open to patient requests. We apologise for any inconvenience this has caused. 8:40am 22 April 2025
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Review titled Excellent service and communication
Rated 5 stars out of 5
by Sue - Posted on 17 February 2025
Having recently moved to Macclesfield, I had my first appointment with the Doctor and wanted to express my appreciation for the excellent consultation. I felt well-informed about the next steps in my investigations and reassured that my symptoms were thoroughly addressed. The Doctor took the time to ensure I understood each stage of the process and felt comfortable with his advice and proposed treatment. Navigating new health concerns can be challenging, but I truly feel in good hands with the Doctor and the team at Park Green. Many thanks for your support and care.
Visited February 2025
Park Green Surgery has not yet replied.
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Review titled Wonderful service
Rated 5 stars out of 5
by Dave Roberts - Posted on 17 February 2025
Just wanted to say that the service I received on Thursday 13th February was amazing. I sent my request to you at ~9am and was informed that a consultation had been booked for me at 11.40. I have to say I'm impressed with the my problem identified and proposed activities to address the issues.
Visited February 2025
Park Green Surgery has not yet replied.
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Review titled Not helpful
Rated 2 stars out of 5
by STEPHEN BENNETT - Posted on 31 August 2023
Tried to book an appointment on the phone only to be told to click on a link,I informed the person on the phone I do not do internet she just insisted I click on the link
Visited August 2023
Park Green Surgery has not yet replied.