Parish Fields Practice
Mount Street, Diss, Norfolk, IP22 4WGContact details and opening times
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Reviews
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Review titled Not informed
Rated 3 stars out of 5
by Anonymous - Posted on 08 April 2025
Becoming rather concerned that when looking at test results on the NHS App it states ‘patient informed’. At no point have I ever been informed of my results and wrong to assume that no news is good news. It doesn’t feel very open, honest or transparent to state this. Should be an option stating ‘patient not informed’. These are legal records after all. Trying to phone for results is difficult and understand that reception staff are busy. One of my tests I was told was ‘auto filed’ and actually needed action, I hadn’t been informed.
Visited January 2025
Review titled Parish Fields Practice
Replied on 14 April 2025
Dear Patient, Thank you for taking the time to provide feedback. At Parish Fields Practice we take all feedback seriously in order to improve patients experiences and to grow as a practice. We would like to be able to look into this in more depth for you. I would be grateful if you could email us, providing your details so that we can investigate further for you. Please email the practice at: parishfields.recep@nhs.net for the attention of the practice management team, and we will endeavour to assist further. Many thanks, Parish Fields Practice