PARCHMORE MEDICAL CENTRE
97 Parchmore Road, Thornton Heath, Surrey, CR7 8LYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Need urgent fit note
Rated 3 stars out of 5
by Anonymous - Posted on 30 April 2025
Dear Doctor, My name is Linda George and my date of birth is 10 July 1960. I am writing to let you know that I am very disappointed with the length of time that I have to wait to see or speak with a doctor for a fit note. I having been calling and only to be told I cannot see or speak to a doctor to obtain a sick note. I came in personally to the surgery today having been on the telephone queue of over number 30 of the doctors queuing system. When I came to the surgery was literally empty and there's no one as far as I can see waiting to see a doctor. Please I need an urgent fit note for my mental health and Arthritis which has worsened and I am unable to look for work and want to be assessed for limited capability and a fit note is an essential part of the health assessment that is needed. Please could someone help me with an earlier appointment or issue the fit note because my condition is well known documented. Thank you and I look forward to hearing back from you soon. Kind Regards, Linda George
Visited April 2025
PARCHMORE MEDICAL CENTRE has not yet replied.
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Review titled Gp from nightmare
Rated 1 star out of 5
by Anonymous - Posted on 13 January 2025
To be honest from covid the sercive provided by Parchmore medical centre went down to the button. Receptionists are useless. Telling me in face that i dont have app ignoring that i have text message on the fron of them confirming it just ti get told next day that i missed my app day before. Impossible to book app on day in the morning as you call 8am on dot to be 30/40/50 in a queue and after almost an hour waiting be told sorry bo app for today call tomorrow. Extremely rude some of receptionists only care about chitty chatty and cigarette break. Had a horrible experience after surgery ignored by doctors and nurses when needed a daily attendance. So happy finally moved myself to difference Gp after a long recovery.
Visited December 2024
Review titled PARCHMORE MEDICAL CENTRE
Replied on 20 January 2025
Dear Patient We are sorry to hear of your dissatisfaction with our service and that you have moved practice. We will discuss your feedback with the practice teams involved. Michelle Barros - Quality & Finance Manager
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Review titled Disappointed
Rated 1 star out of 5
by Anonymous - Posted on 09 July 2024
I was soo sick bad shoulder pain and high fever ribs pain went for appointment refused to give appointment it’s looks like they do not have a person care they are just sitting there and make money this surgery is joke they done with me three times.
Visited July 2024
Review titled PARCHMORE MEDICAL CENTRE
Replied on 10 July 2024
Dear Patient We are sorry to hear of your experience. Our Patient Coordinator Team works to a protocol for urgent care and routine appointments and I would be grateful if you could contact me so that I can look into this further. Many thanks MICHELLE BARROS Quality & Finance Manager
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Review titled Great service
Rated 5 stars out of 5
by Mrs s walton - Posted on 16 January 2024
All the receptionist are very helpful always try to accommodate my needs, I always get to see the doctor I want, nothing is to much they are very understanding
Visited January 2024
Review titled PARCHMORE MEDICAL CENTRE
Replied on 10 July 2024
Dear Mrs Walton Thank you for your very kind feedback. Our team works hard to give good patient service and they very much appreciate your positive comments which have been shared with them. Michelle Barros Quality & Finance Manager
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Review titled Useless practice
Rated 1 star out of 5
by Anonymous - Posted on 26 September 2023
The receptionists are useless, they ignore patients and continuing having their great chats. Also, the call queue is so long by the time you get them, would be evening. I think they deliberately doing this because they are many receptionists available but no one actually answer the call.
Visited September 2023
Review titled PARCHMORE MEDICAL CENTRE
Replied on 09 October 2023
Dear Patient Thank you for your feedback. I have passed it to our new Service Lead to discuss with the reception team with a view to improving our service where necessary. Michelle Barros Quality & Finance Manager