Pak Health Centre
38 Alum Rock Road, Birmingham, B8 1JAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service
Rated 4 stars out of 5
by Damoche - Posted on 24 April 2024
My daughter wasn’t feeling well yesterday, was given a phone consultation when I called the GP. It wasn’t long the doctor called me and I was told to bring her same day. On getting there, we were assured that she would be fine with no medication and she did. The following day which is today, I had an appointment with the nurse for cervical screening test. The nurse was amazing, she was made sure I was relaxed with beautiful words from her. You could tell that she is experienced. The practice should keep this up.
Visited April 2024
Review titled Pak Health Centre
Replied on 01 May 2024
Dear Patient Thank you for taking the time to give us your feedback. We value your opinion and are pleased to know that you have had a positive experience. We strive to continue to improve patient experience and we'll share your experience in the practice meeting. Thanks once again, Kind Regards, Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Tanzeel ali - Posted on 06 March 2024
On time and very effiecient, see u very quick dont have you waiting practicwle nurse very good at her job and the doctors very profeaional too
Visited March 2024
Review titled Pak Health Centre
Replied on 06 March 2024
Dear Patient Thank you for taking the time to give us your feedback. We value your opinion and are pleased to know that you have had a positive experience. We strive to continue to improve patient experience and we'll share your experience in the practice meeting. Thanks once again, Kind Regards, Practice Manager
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Review titled Good practice 5*
Rated 4 stars out of 5
by S Usman - Posted on 30 March 2024
Got an appt easily for my son staff were friendly and the Drs are good,thorough,and empathetic. The Dr was friendly and made my son feel at ease as he was unwell and ddnt want to be examined.
Visited March 2024
Review titled Pak Health Centre
Replied on 10 April 2024
Dear Patient Thank you for taking the time to give us your feedback. We value your opinion and are pleased to know that you have had a positive experience. We strive to continue to improve patient experience and we'll share your experience in the practice meeting. Thanks once again, Kind Regards, Practice Manager
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Review titled Nice practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 February 2024
I was quite happy with my doctor. She was very polite and she also made sure that I am not feeling uncomfortable while having the test.
Visited February 2024
Review titled Pak Health Centre
Replied on 22 February 2024
Dear Patient Thank you for taking the time to give us your feedback. We value your opinion and are pleased to know that you have had a positive experience. We strive to continue to improve patient experience and we'll share your experience in the practice meeting. Thanks once again, Kind Regards, Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 February 2024
Very friendly, efficient and professional. She took her time to explain and direct me on what to do… she made me calm by engaging me in a conversation about my home country. Explain patiently the procedure of thing.
Visited February 2024
Review titled Pak Health Centre
Replied on 22 February 2024
Dear Patient Thank you for taking the time to give us your feedback. We value your opinion and are pleased to know that you have had a positive experience. We strive to continue to improve patient experience and we'll share your experience in the practice meeting. Thanks once again, Kind Regards, Practice Manager
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Review titled Good Practice
Rated 5 stars out of 5
by Parveen Begum - Posted on 23 January 2024
All staff are helpful and professional. Drs are very caring, empathetic and thorough. Our care needs are dealt with utmost respect.
Visited January 2024
Review titled Pak Health Centre
Replied on 26 January 2024
Dear Patient Thank you for taking the time to give us your feedback. We value your opinion and are pleased to know that you have had a positive experience. We strive to continue to improve patient experience and we'll share your experience in the practice meeting. Thanks once again, Kind Regards, Practice Manager
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Review titled Great receptionist
Rated 5 stars out of 5
by Nazzia khan - Posted on 29 January 2024
Thank you for providing such helpful and wonderful service today. My query was resolved and I walked away satisfied.
Visited January 2024
Review titled Pak Health Centre
Replied on 01 February 2024
Dear Patient Thank you for taking the time to give us your feedback. We value your opinion and are pleased to know that you have had a positive experience. We strive to continue to improve patient experience and we'll share your experience in the practice meeting. Thanks once again, Kind Regards, Practice Manager
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Review titled In and out blood test
Rated 5 stars out of 5
by Anonymous - Posted on 17 January 2024
Went for a blood test, seen on time and job done within 5 mins. This GP practice has really improved since last year.
Visited January 2024
Review titled Pak Health Centre
Replied on 19 January 2024
Dear Patient Thank you for taking the time to give us your feedback. We value your opinion and are pleased to know that you have had a positive experience. We strive to continue to improve patient experience and we'll share your experience in the practice meeting. Thanks once again, Kind Regards, Practice Manager
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Review titled Good service
Rated 5 stars out of 5
by Shakeel - Posted on 24 January 2024
Very good service,Highly recommended . Very cooperative . Friendly and easy going .. . All staff are very kind and helpful
Visited January 2024
Review titled Pak Health Centre
Replied on 26 January 2024
Dear Patient Thank you for taking the time to give us your feedback. We value your opinion and are pleased to know that you have had a positive experience. We strive to continue to improve patient experience and we'll share your experience in the practice meeting. Thanks once again, Kind Regards, Practice Manager
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Review titled Very bad service, this surgery need to be shutdown
Rated 1 star out of 5
by Anonymous - Posted on 15 July 2023
Not even one star. Appointment was booked for 2pm to 3pm , had a private call 9.28am. My phone don't accept private calls. They didn't even told me the call will be from withheld number. What a bad service. This surgery need to be investigated and shutdown
Visited July 2023
Review titled Pak Health Centre
Replied on 24 July 2023
Dear Patient Thank you for taking the time to review our practice. We value all patient feedback and are sorry to hear that your experience with us did not meet your expectations. The practice does not open on Saturdays and Sundays. The clinics on weekends are run by Primary Care Network (PCN). The practice will share your concerns with PCN to make sure this should not happen in the future. The staff has also been informed to clarify this with patient when booking weekend clinics. If you would like to discuss it further, please email your concerns at m85739.benretinopathy@nhs.net or you can book an appointment with the practice manager to discuss it personally. Thanks Pak Health Centre