Orsett Surgery
The Surgery, 63 Rowley Road, Orsett, Grays, Essex, RM16 3ETContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Shocking
Rated 1 star out of 5
by Anonymous - Posted on 19 March 2025
It’s was so obvious that I wasn’t being listened to when I was instructed to do everything I was already doing to try and relieve the problem. I’d put off trying to get an appointment because of this attitude and given in because the discomfort had become painful. I was given a prescription for over the counter medication I’d already been taking and hadn’t worked.
Visited March 2025
Orsett Surgery has not yet replied.
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Review titled Unhappy
Rated 2 stars out of 5
by Anonymous - Posted on 25 September 2024
I have been trying to get through on the phone all week, starting at 8.30 after waiting an hour each day I have given up . Finally got through today, reception made me unhappy,made to feel guilty for actually getting through at this time and told to phone back tomorrow, I want my prescription sorted.
Visited September 2024
Orsett Surgery has not yet replied.
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 20 July 2023
I placed a call at 16.35 was number 9 in queue, 2 hrs later still in queue. Phone dropped line. Placed a 2nd call at 18.27 still within surgery hours, joined at number 4 in queue. Just sat in queue for a further 2 hrs. Pretty sure they just went home and left me there. Fortunately my minutes were free. I’ve been at this surgery since birth (50+ years) over the past 5 years levels of service have drastically dropped.
Visited July 2023
Orsett Surgery has not yet replied.
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Review titled Very poor
Rated 1 star out of 5
by Anonymous - Posted on 18 July 2023
I checked with website first. Reception open at 8am. But at 8.15 it was still on the automated system.
Visited July 2023
Orsett Surgery has not yet replied.