Old School Surgery
Church Street, Seaford, East Sussex, BN25 1HHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Useless
Rated 1 star out of 5
by Anonymous - Posted on 16 November 2023
I called to make appointment for mother who is 85,and extremely unwell due to a chest infection, And was told no appointments available for 3 weeks, I asked for a phone call appointment instead, I was told none available, explained that my mother was finding it hard to breath due to chest infection, reception women said, if I was that worried about her I should call 111 or go to lewes hospital ,and put the phone down, I went to lewes hospital and they informed me that they are always getting patients from this practice, and it is disgusting that they can not see a gp from there,Appalling service
Visited November 2023
Old School Surgery has not yet replied.
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Review titled change of address whilst trying to help
Rated 1 star out of 5
by keith rice - Posted on 17 June 2023
Awfull inflexible reception staff to my temporary move from seaford for work to shoreham befor i move back to seaford. I was removed from surgery after 20 years, even after explaining it was temporary, that i was on long time, antidepresants, 30 years,which i must take and have prescribed without fail or error, and that i was just calling to see when i need to see a Dr as the Dr asked me on our telephone consultation that i need to book a face to face appointment with a Dr so he can diagnose what is wrong with my lunks after 4 months of feeling like i am drowning, i told them the Dr told me this but they would not book me a face to face as they had become intransigent, after them cutting me from there surgery, i was given a telephone consultation that i explained was no good as ive done that but the Dr needs to listen to my chest. obviously. I spoke to 3 different staff members, but they kept asking a supervisor for advice, and each time the response was more intransigent, I have never felt so let down and by an organization that is meant to look after people. This is how people with long term mental health conditions are treated. dumped, absolutly devestated
Visited June 2023
Old School Surgery has not yet replied.