Oak Tree Medical Centre
273-275 Green Lane, Ilford, Essex, IG3 9TJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A very kind, thorough and efficient doctor…. thank you!
Rated 5 stars out of 5
by Teresa Leach - Posted on 19 May 2025
I attended an appointment at the Oaktree Medical Centre this morning and I received great care from a kind, skilled and efficient doctor. I feel very blessed. The receptionists were very busy dealing with calls but were polite and helpful in their dealings with the queue of patients. The nurse who took my blood sample was delightful. Altogether a great team. Thank you so much for the excellent service provided.
Visited May 2025
Oak Tree Medical Centre has not yet replied.
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Review titled Great
Rated 5 stars out of 5
by Anonymous - Posted on 15 May 2025
Very good gp. Response for online consultation are very quick. Doctors understand and listen to you very well. My English is not very good and i tell them to repeat things again and again. And they do ... my son and husband also registered here.. everything is good
Visited May 2025
Oak Tree Medical Centre has not yet replied.
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Review titled Excellent advice and care
Rated 5 stars out of 5
by Mrs C Fenton - Posted on 16 May 2025
I have recently had major surgery and since my release from hospital I have found the receptionists and doctors treatment and advice invaluable. Due to the general lack of funding in the NHS I feel that aftercare post surgery is very poor. However the reception staff provided me with excellent support and advice, signposting me to all the services available, which the hospital failed to inform me on discharge. The standard of surgery I received was first class, but the aftercare was disgraceful. The hospital just advised me to contact the GP for all my concerns. Now I understand why some GP surgeries are failing as they are overloaded with patients that have been in hospital. Well done Oak Tree Medical Centre and the docors for their professionalism and high standard of patient care.
Visited May 2025
Oak Tree Medical Centre has not yet replied.
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Review titled Good advice
Rated 5 stars out of 5
by Ruzina Khatun - Posted on 16 May 2025
The doctor listened to symptoms and explained options for treatment and consulted me on how to treat and best option going forward
Visited May 2025
Oak Tree Medical Centre has not yet replied.
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Review titled Great practice and service
Rated 4 stars out of 5
by Loretta - Posted on 16 April 2025
My daughter attended a appointment with the GP today(16/4/25) and received great care. She also was attended to by wonderful receptionist who went above and beyond. I would have loved to mention her name but it is not allowed on this review. Thank you for a great service.
Visited April 2025
Oak Tree Medical Centre has not yet replied.
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Review titled Results
Rated 4 stars out of 5
by Anonymous - Posted on 27 February 2025
There are good in service, staff speak very politely with the patient which is good for customers experience and this gp is give the appointment early which makes good customer experience
Visited February 2025
Oak Tree Medical Centre has not yet replied.
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Review titled Bad practice
Rated 1 star out of 5
by Anonymous - Posted on 05 December 2024
In my past time with this gp there’s nothing good about it This happens to me everytime I wake up early to be on the queue and most times I get to the frontline there’s nothing for me everytime This morning I had called them cause I have been calling all throughout the week to get an appointment early for my baby with wound and eczema in his nappy area but till now I got nothing it’s hard to take him to the hospital because of the delay at the hospital and he has had infection twice already and I’m a single mum of two . There’s no one to look after my other child but this gp has never helped me and it’s really bad even with the rude attitude of the receptionists It makes me really question NHs service honestly cause it the worst . And I’m talking out of pain….
Visited December 2024
Oak Tree Medical Centre has not yet replied.
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Review titled Very Terrible practice and very unhelpful/untrained staff
Rated 1 star out of 5
by Anonymous - Posted on 18 December 2024
my father is just come out of hospital not long ago after being admitted in for four months, we have been trying to contact the GP for the last three weeks. We have emailed them. We have gone in personally to drop off his new discharge summary and they have messed up his medication countless times. He is Severe epileptic patient and they sent the first prescription with his old repeat to a different pharmacy which we had to then retrieve only to find out it was completely wrong, we then contacted the GP to which they said that they’re going to book us an appointment with the GP the next day to get this solved, bearing my father has not had his medication for the last four days when the lady did Phone she said that the “GP is sorting out the prescription and will be sent straight away thank you. Bye “ without giving us a chance to even talk she hung up. They have now sent a prescription in the correct format to the pharmacy however missing his New supply medication and no review had been done by the gp as to stop it. And they’re response was “oh I don’t know why that been done but I can only book you in for an appointment tomorrow “ which they said to me yesterday! so that will be now five days that he has not had his medication and they have done nothing to help us. If anything happens to him, I’m going to make sure that they’re held liable.
Visited December 2024
Oak Tree Medical Centre has not yet replied.
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Review titled Brilliant service
Rated 5 stars out of 5
by Nadia Bashir - Posted on 09 October 2024
I would just like to say that every interaction I have had with the surgery and the interaction my parents have had has been swift and speedy. The responses to my econsult have been great and the interaction with the medcial staff has been excellent. I know this is a busy surgery with complex patients, but I can see how hard the team work to help its patients in difficult times! Recently my father accessed the econsult and he was contacted by the surgery with an appointment within an hour and called by the Dr the next day who will be referring him on very promptly.
Visited October 2024
Oak Tree Medical Centre has not yet replied.
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Review titled Had a reviewed in June, can't request repeat prescription
Rated 1 star out of 5
by Linda - Posted on 12 September 2024
I have been trying to request a repeat prescription for my medication. I've been trying to get to Oak Tree Medical Centre for ages finally got through today, only to be told that I need another review even though I had one back in June. I told the receptionist I would not waste my time doing another one when it clearly stated on my record that I had one. I also told the receptionist to pass on to the pharmacist that if I have a fit or develop a blood clot and am taken into hospital, I will be holding her and Oak Tree Medical Centre responsible. They don't care.
Visited September 2024
Oak Tree Medical Centre has not yet replied.