Reviews

Displaying 1 to 2 of 2

1. Review titled Excellent practice

   ★★★★★

   Rated 5 stars out of 5

   by Marie smith - Posted on 06 December 2023

   I've only been with the surgery for a few weeks. But I'm very please with the drs so far. They actually listen to you and act accordingly. I'm very pleased

   Visited December 2023

   Report as unsuitable

   Review titled Oak Tree Lane Surgery

   Replied on 09 April 2024

   Dear Marie Thank you for providing positive feedback I will ensure it is fed back to clinicians and staff Kind Regards Nicola

   Report as unsuitable

   ---

2. Review titled joined no one told me

   ★★

   Rated 2 stars out of 5

   by jonathan rye - Posted on 02 May 2023

   i applied online to join surgery on 3 april not heard anything i tried to ring up and find out what was happening and they said because i was not on system they could not speak to me as i was not registered. i informed them that was the reason i was ringing i was told i would have been better off filing a form in , in the surgery and not online. i would have to wait and somebody would be in contact, this morning i had a telephone conference with a nurse from my old GP. to review my blood pressure she informed i had moved practice and was now registered with oak tree which was news to me, so i now want to send i am email to my new doctors giving them my blood pressure readings and asking for a blood test not off to a good start.

   Visited May 2023

   Report as unsuitable

   Review titled Oak Tree Lane Surgery

   Replied on 18 May 2023

   Dear Mr Rye I do apologise for the delay. We have discussed this as a Practice and set up a new process to ensure patients are registered within 48 hours of their request. I can confirm your registration with Forest Medical began on the 27th April

   Report as unsuitable

   ---