Norton Brook Medical Centre
Cookworthy Road, Kingsbridge, Devon, TQ7 1AEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled V efficient, caring, no nonsense GP surgery
Rated 5 stars out of 5
by Louise Haines - Posted on 15 May 2025
I cannot fault the care I have been given at Norton Brook. The new booking system is excellent making waiting times much less and the service much more efficient. You don’t need to remember a login either which is a bonus! I was triaged by the team and seen by a doctor promptly who then gave a clear and sensible care plan. When this had to change with immediate effect the team once again saw me very quickly and referred me v efficiently to the right department at the hospital. I felt listened to, heard and very well cared for. Many thanks Norton Brook - keep up the great work!
Visited May 2025
Norton Brook Medical Centre has not yet replied.
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Review titled Great doctors, fast access
Rated 5 stars out of 5
by Deborah Kirklin - Posted on 07 February 2024
I was given rapid access twice this week for urgent care. Both doctors were kind, thorough and professional. I feel safe in their hands.
Visited February 2024
Norton Brook Medical Centre has not yet replied.
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Review titled Great Practice!
Rated 5 stars out of 5
by Jeanette Millard - Posted on 26 October 2023
Always found staff to be very friendly. I use the online service which saves me ringing for blood results etc. Thank you to GP’s & all staff for all your hard work particularly during COViD.
Visited October 2023
Norton Brook Medical Centre has not yet replied.
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Review titled Poor practice!
Rated 1 star out of 5
by Anonymous - Posted on 02 September 2023
Phoned as my family member had collapsed due to light headedness and dizzy spells with fainting(happened more than once ) I was told by the receptionist that no doctor could be seen face to face but a phone call appointment was not available for 4 weeks! If we needed to be seen I was told that if it happened again to call for an ambulance( I’m sure somebody would need them more than my family member Don’t ever get ill as you never get seen at this practice ! Would my family member have to be at deaths door before the actual doctors would see them. Not impressed with the service. I think they need to re-think their booking system.
Visited August 2023
Norton Brook Medical Centre has not yet replied.
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Review titled Waiting Times
Rated 3 stars out of 5
by Mr Pengelly - Posted on 24 May 2023
Waiting times are far toooo looong. Earliest appointment to see your own GP 30 days / 21 weekdays excluding bank holiday Monday. To see any GP, 14 days / 9 weekdays excluding bank holiday Monday (which I could not do as a dentist appointment 15 minutes earlier). Next time available 19 days / 12 weekdays excluding bank holiday Monday. How long as it been this bad, why is it this bad and when will it get better?
Visited May 2023
Norton Brook Medical Centre has not yet replied.