Nightingale Surgery - Ratings and reviews
Reviews
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Review titled Excellent Practice
Rated 5 stars out of 5
by Eileen Lane - Posted on 18 April 2024
I’ve been a patient of this surgery for several years now. My face to face appointment this week was fitted in within a few days of my seeking it, as I would otherwise not have been able to attend for several weeks. It wasn't an urgent issue but did concern something that has been worrying me. In the circumstances, I wasn't really expecting a short notice face to face appointment to be possible. But one was found, because the receptionist appreciated its importance to me, as did the GP I saw. I have never received anything other than courtesy and care from all the staff of this practice, from reception through to clinical staff. This latest experience was no exception. I think I'm lucky to be registered here.
Visited April 2024
Nightingale Surgery has not yet replied.
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Review titled Not so friendly practice
Rated 2 stars out of 5
by Anonymous - Posted on 14 February 2024
I called to book an appointment on the phone at exactly 8.00 am. I was number 6 on the line for 29 minutes (i.e. 8.29 am). A voice asked for my details only to be told that they are fully booked for the day. When I tried to explain that I was number 6 in the line I was cut off the line. I went to the surgery to book an appointment but I was told by the receptionist to explain in details my ailment in front of other patients (total strangers) before they could book an appointment for me. The whole incidence was like reading my medical history to the rest of the world. At the end a phone appointment was booked for me in the afternoon of the same day.
Visited February 2024
Nightingale Surgery has not yet replied.
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Review titled Fantastic Doctors
Rated 5 stars out of 5
by Aaron McGinty - Posted on 22 December 2023
I have mean a part of two surgeries in my life time. This is by far the best surgery. The staff are always polite and helpful. And they go out of their way to help their patients. I had a member of the office ring me today to let me know that my medication was at my pharmacy so i didnt have a wasted journey checking if it was there yet. Also i never have an issue getting an appointment. I always tell me friends and family how fantastic my doctors surgery is. Thankyou nightingale surgery.
Visited December 2023
Nightingale Surgery has not yet replied.
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Review titled Kind and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 26 January 2023
This is a general review of my experience with the surgery over many years, rather than a specific encounter. Almost without exception, encounters with all staff from reception/admin to GPs has been kind and helpful. This is extremely important. They should be proud of the service they provide.
Visited January 2023
Nightingale Surgery has not yet replied.
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Review titled Avoid
Rated 1 star out of 5
by Anonymous - Posted on 10 January 2023
This was a good surgery 10 years ago when I moved to the area but over the years and even more so in recent months the care and service has gone downhill. They expect to discuss your health issues with the receptionists who to start are not very friendly at all and they will judge if is worth of a call from a Paramedic. The Paramedic will then prescribe medication as fist resource rather than see you or let you speak to a doctor.
Visited January 2023
Nightingale Surgery has not yet replied.