Nightingale Medical Centre
Damson Drive, Peterborough, Cambridgeshire, PE1 4FSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Never can get an appointment for doctor
Rated 2 stars out of 5
by Philip Keehn - Posted on 01 August 2023
I was not well over the weekend and I phoned the surgery Monday morning at 8am at 8.57 when my call was answered and told no appointments ring back tomorrow or 111, so I called 111 who then sent an ambulance I was taken to A&E diagnosed with a bad chest infection, now all I needed was the doctor to give antibiotics and steroids which would have saved a lot of time, I was first registered at Welland Medical Practice in Eye road where I used to get to see a doctor the same day, now they have merged I've never seen a doctor there
Visited July 2023
Review titled Nightingale Medical Centre
Replied on 04 August 2023
Thank you for your feedback, one of my colleagues has been in touch and I believe this matter has now been resolved. If you require any further help please contact the surgery.
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Review titled Appointments
Rated 1 star out of 5
by Anonymous - Posted on 12 May 2023
I would like to know how is it possible to make an appointment. Today I was on airmid uk app form 7.30 and no available appointment. I was on the phone from 8.00 ,my call was answered at 9.20 and of course I was told no appointments are available,try on Monday . I sent an email and still no answer Any advice?
Visited May 2023
Review titled Nightingale Medical Centre
Replied on 16 May 2023
Thank you for your feedback. I believe this may have now been rectified, but if I am mistaken, please could you email cpicb.nightingalemc@nhs.net with your details and we will get back to you.
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Review titled Bad experience
Rated 1 star out of 5
by Anonymous - Posted on 19 May 2023
Trying to get an appointment to see a doctor been suffering with a earache. Got told by receptionist cannot speak to a doctor need to wait for 10 days then ring back. Receptionist was trying to give me medical advice. Not happy with the service. Have to wait for an hour or so till to actual speak to someone or otherwise no appointments.. Not happy at all.
Visited May 2023
Review titled Nightingale Medical Centre
Replied on 23 May 2023
Hi Please could you contact us on cpicb.nightingalemc@nhs.net and let us know your details. I would like to listen to the call between yourself and the receptionist to see if additional training is required for the team. Many Thanks Nightingale Medical Centre
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Review titled very poor practice
Rated 1 star out of 5
by Anonymous - Posted on 19 May 2023
i m calling from 2 weeks always at 8 am to get appointment . every time my number is 15 and every time i m told there is no avaible appointment for me . and every time i here to call next day . when i m telling to reception what is happen and what is my pain I am send to pharmacy for pain killers .
Visited May 2023
Review titled Nightingale Medical Centre
Replied on 19 May 2023
Hi Thank you for your review, I am sorry you are unhappy with your care. In order for us to look further into this for you could you please email your details to cpicb.nightingalemc@nhs.net. Once this has been recieved we will be able to investigate the matter.
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Review titled Cancelled
Rated 2 stars out of 5
by Anonymous - Posted on 08 May 2024
Three times now I have had a appointment and three times they have cancelled but didn't tell me . Trying to tell receptionist about this and met with disdain, they just don't seem to care or be concerned that you have wasted time poor management
Visited April 2023
Nightingale Medical Centre has not yet replied.