Nidderdale Group Practice
Feastfield Medical Centre, King Street, Pateley Bridge, Harrogate, North Yorkshire, HG3 5ATContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Nothing has changed.
Rated 3 stars out of 5
by Anonymous - Posted on 28 May 2025
Two months ago I had a face to face appointment with a gp. I was suffering from abdo pain and bowel issues. Because I was losing weight without trying she was concerned about Cancer. To be honest I never for a minute thought that it was.I received an appointment for an emergency colonoscopy. unfortunately the Dr wanted memymy back with a male nurse kneeding my stomache like he was making bread.The examination was untenable for me and I stopped it. Next came a scan instead, very quickly but when collecting my prep pack the bowel prep was omited.So that also was obstructed.Today I requested a phone call from my gp.My problem has still not been treated or diagnosed. The pain and abdo distention is still untreated. still causing me discomfort. I have now been given a phone appointment for June 10th. Three months after my first consultation. I dont think this is good health care and I am surprised that any medic would.What ever happened after Covid is a mystery. I had no idea that the population had increased so much that now patients are expected to wait two weeks for a phone call with a Dr.
Visited May 2025
Nidderdale Group Practice has not yet replied.
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Review titled Fabulous Receptionists
Rated 5 stars out of 5
by Anonymous - Posted on 02 June 2025
I just wanted to comment on how very professional and kind the receptionist at Birstwith Surgery is (on duty this morning - 02/06/25) and also the receptionist at Dacre Surgery also on duty this morning. Drs Surgery Receptionists can get a bad press but this morning both were very kind, supportive and professional with myself and my Son. Thank you.
Visited February 2025
Nidderdale Group Practice has not yet replied.
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Review titled Brilliant GP practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 February 2025
I’ve had to use the online consultation service twice recently, and both times I was contacted in under an hour by a GP, and brought in the same day for a face to face appointment. The care I received from the Nurse Practitioner and GP was so good - they were both so thorough and reassuring, and they really put me at ease, and got my issue sorted. Everyone I have dealt with at the practice has always been so nice, and I’d like to say a special thank you to the GP who treated me a few times last year - she was so kind and comforting. Thank you so much for all that you’ve done for me.
Visited January 2025
Review titled Nidderdale Group Practice
Replied on 13 February 2025
Thank you for your positive feedback, I will pass this on to team. Best wishes, Sarah wood - Practice Manager
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Review titled Outstanding!
Rated 5 stars out of 5
by Ian Bennett - Posted on 18 November 2024
The prompt and friendly cosultation, attention, diagnosis and recommended treatment was outstanding! It really could not have been better! All referrals to Harrogate Hospital and Ripon was efficiently dealt with too.
Visited September 2024
Review titled Nidderdale Group Practice
Replied on 25 November 2024
Thank you for your kind feedback, I will pass this on to the team. Best wishes, Sarah Wood, Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Barbara Thompson - Posted on 26 September 2024
Last week I became ill & needed a Doctors advice. I phoned early morning, was given a phone consultation with a doctor, followed by a face to face appointment, all before lunch time. The doctor also phoned me two days later to check on my progress & offered me another call if I was at all concerned. That's what I call excellent service! Well done Nidderdale practice & Thankyou. This area is lucky to have such a first class GP practice.
Visited September 2024
Review titled Nidderdale Group Practice
Replied on 30 September 2024
Thank you for taking the time to leave a review, I will pass this on to the team. Best wishes Sarah Wood Practice Manager
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Review titled Very helpful and caring
Rated 5 stars out of 5
by Felicity walmsley - Posted on 22 July 2024
Was seen quickly by receptionist who efficiently got me seen by GP who was very professional , efficient and kind
Visited July 2024
Review titled Nidderdale Group Practice
Replied on 22 July 2024
Thank you for your feedback, I will share this with the team. Best wishes. Sarah Wood, Practice Manager
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Review titled Worried and Disappointed
by Anonymous - Posted on 04 June 2024
Having to initially wait 3 weeks for a face to face appointment I realised that I had to change it due to work commitments, I had to wait another 3 weeks. When I turned up for my rearranged appointment was told it was at an earlier time, I would not have made an appointment during school hours so I know they made a mistake. No-one would see me, even the GP spoke to the receptionist but avoided speaking to me. I was offered another appointment, 3 weeks later!!! I am feeling unwell, why can't I see a doctor within a reasonable time? I pay my taxes surely this is an entitlement? My mental health is suffering because I can't get an appointment with my doctor. Do I have to go to A&E for health concerns to be taken seriously?
Visited June 2024
Review titled Nidderdale Group Practice
Replied on 05 June 2024
I am very sorry to read about your experience, there has certainly been a misunderstanding. Anyone needing urgent attention can have a call back from a clinician on the day. We also have a mental health worker who can usually see people within a short time frame. In the face of ever increasing demand we are trying to shorten the wait for routine appointments. Meanwhile many patients find the online consultation option convenient and efficient. Please contact reception and I am sure we will be able to help. Kind regards, Sarah Wood. Practice Manager
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Review titled Emergency appointment
Rated 5 stars out of 5
by Anonymous - Posted on 15 May 2024
Dr rang then suggested I went I. For same day appointment, was thorough and double checked medication was right for 2 types of infection
Visited May 2024
Review titled Nidderdale Group Practice
Replied on 17 May 2024
Thank you for your positive feedback, I will ensure this is passed onto the team. Best wishes, Sarah Wood. Practice Manager
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Review titled Caring and thorough
Rated 5 stars out of 5
by Karen Park - Posted on 20 May 2024
My doctor has been very thorough with my care over the past 5 months. Explaining every step, which put me at ease.
Visited May 2024
Review titled Nidderdale Group Practice
Replied on 21 May 2024
Thank you for your feedback, I will pass this on to the team. Best wishes Sarah Wood. Practice Manager
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Review titled Wonderful Doctor
Rated 5 stars out of 5
by Jules - Posted on 16 May 2024
I am writing to sing the praises of a particular doctor in The Nidderdale Group Practice. Against the backdrop of a struggling NHS and the impact that has had on GP practices, lack of funding and overworked staff, I had become used to long waiting times for appointments and a short allotted time given when you actually see a doctor. I had come to believe that the lifelong patient doctor relationship as I had known it as a child, where a doctor truly knows you, there is a continuity between you and a feeling of being held, looked after and really listened to was over. When I first saw this doctor I had a condition that had been misdiagnosed for 4 years. Without the correct medication, the symptoms had become unbearable and daily life was miserable. After a thorough examination and questioning, she correctly diagnosed a bad case of Lichten sclerosis. Given the correct medication and follow up at the hospital, my condition has cleared up and is now monitored and I can live a normal life. I feel grateful to have found her. She is a wonderful doctor, thorough, caring and attentive. I feel very safe in her hands and I believe The Nidderdale Group practice is very lucky to have her amongst their staff.
Visited May 2024
Review titled Nidderdale Group Practice
Replied on 17 May 2024
Thank you for your kind feedback, I will pass this on to the team. Best wishes, Sarah Wood. Practice Manager