Newthorpe Medical Practice - Ratings and reviews
Reviews
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Review titled Awful awful practice
Rated 1 star out of 5
by Anonymous - Posted on 27 March 2023
I am chronically ill and have had trouble with this practice for years. Recently their receptionist upon being told I was having pain in my chest and shortness of breath told me the only available appointment was 8 days away. I had to go to urgent care and wait three hours with my chronic illness causing me a lot of pain to be told I had a chest infection. 8 day wait with a chest infection if it had been up to this surgery. This is part of a long line of negligence on the part of both staff and doctors. I'm terrified each time I need to go, I would rather leave chronic problems untreated than interact with them in any capacity.
Visited March 2023
Review titled Newthorpe Medical Practice
Replied on 12 April 2023
Dear patient, thank you for taking the time to write to us regarding your recent experience with our practice. I am sorry to hear that your experience was negative and welcome the opportunity to put this right, please contact Izaak Holmes, Practice Manager on 01773 535511 or email nnicb-nn.prescriptions@nhs.net to discuss this further.
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Review titled There when I needed help
Rated 5 stars out of 5
by N Hubbard - Posted on 22 July 2022
My cat bit me - going slightly into panic. Newthorpe medical receptionist staff assured me they’d check my records re tetanus and promptly got me in same day. The nurse then cleaned my hand up and administered the tetanus. Absolutely fantastic staff. Not like I like going to the doctors but Newthorpe put your worries away. Thank you all.
Visited June 2022
Review titled Newthorpe Medical Practice
Replied on 12 October 2022
Thank you for your kind comments, these have been passed to the staff members concerned. We are always grateful for patient feedback and appreciate the time you have taken to provide this.