Reviews

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1. Review titled Promised appointment

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 03 June 2023

   I called the practise to talk about some blood results relating to a condition. After about 20 mins waiting I was put through to someone who said they were not medically trained to give me my results but they would arrange an appointment the next day to discuss them. I was told that the appointment would be at 9am however it may not be at exactly that time. I just said okay thinking it would be 10, 20 minutes out. I was also told to look in the app for them. However despite frequent use of the app, my records do not appear there. When I asked why they could not give me an answer. Today is the day and I was meant to have my appointment at 9am. I have been waiting by the phone and cancelled a day out with family for the appointment. An hour later and still nothing. Why do i even bother. I don’t usually have to complain, but this is shocking.

   Visited June 2023

   Report as unsuitable

   Newington Health Centre has not yet replied.

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