New River Health
St Mary's Courtyard, Church Street, Ware, SG12 9EFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Wel done NHS
Rated 5 stars out of 5
by Anonymous - Posted on 15 January 2023
When I contacted Castlegate Surgery after Christmas I received excellent and fast service with a quick referal to the Lister Hospital which resulted in a potentially worrying condition being sorted out within 9 days.
Visited December 2022
New River Health has not yet replied.
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Review titled Great practice - been with them for almost 50 years
Rated 5 stars out of 5
by Anonymous - Posted on 11 January 2023
My husband had one or two worrying health concerns and contacted the practice online. An e consultation was arranged and then blood tests were recommended. It was easy to book an appointment at Hertford within a couple of days. The results were available online but one was inconclusive, so a further test was arranged and that result was available within a couple of days. All within normal tolerances so the concerns were addressed efficiently with a comment to repeat the tests in twelve months time unless there is another concern or change before then.
Visited November 2022
New River Health has not yet replied.
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Review titled Poor service
Rated 3 stars out of 5
by Erica Beglin - Posted on 21 September 2022
Until now I hae received excellent service from the Ware surgery but I when I attended for my annual review, as requested, I was not given a blood pressure check and the doctor seemed disinterested and just wanting to get rid of me. The appointment was on time and I was out in 7 minutes told to make a telephone appointment for further discussions. I have not bothered a doctor for 11 months and felt this was poor service.
Visited September 2022
New River Health has not yet replied.