Needham Market Country Practice
Barking Road, Needham Market, Ipswich, Suffolk, IP6 8EZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Appalling service
Rated 1 star out of 5
by Anonymous - Posted on 11 March 2025
My mum and dad have received appalling service!! My dad is in hospital and needed an injection that he was supposed to have on Wednesday. My mum went to collect the injection for the hospital to administer to be told that my dad didn’t have an appointment Wednesday. They are telling lies!! He has the appointment confirmation on his phone!!! Also mum needs a blood test for the hospital to be told we have no appointment left in March despite it being the 10th and not taking bookings for April yet!! God help you if need urgent help!!! 😡. All are unhelpful and I believe ageist!!! If you want a surgery avoid this one like the plague !!!!!!!!
Visited March 2025
Review titled Needham Market Country Practice
Replied on 12 March 2025
We apologise that you feel our standards have not met your expectations. Your feedback is important to us, and we would like to investigate this matter further. Please email us at nmcp.practice@nhs.net with more details, and we will do our best to address your concerns. Thank you for bringing this to our attention.
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Review titled e consult not available yet again
Rated 1 star out of 5
by Anonymous - Posted on 04 June 2024
Tried using e consult again this morning from 07:30 and yet again the standard message is present " not available try again tomorrow. Sadly my experience trying to use this service has been poor - its just very very dissapointing but niot a surprise!
Visited June 2024
Needham Market Country Practice has not yet replied.
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Review titled A grateful patient.
Rated 5 stars out of 5
by Jennifer Rhodes - Posted on 29 May 2024
I have been a patient at the surgery for 20 years plus. I have always had courteous and efficient service from all members of staff Recently,after having afew problems I spoke with a receptionist. She was very helpful and kind to me. After a couple of hours I had an appointment to see a G.P.who was so lovely with me, extremely thorough,and so kind. Thank you so much Dr. I had to see reception again,another very kind and helpful lady,who sorted out the problem. Thank you so much reception ladies. Lastly after a change to medication, I saw the pharmacy ladies, As usual they were so helpful,checked everything and sorted the meds for me. Thank you so much pharmacy ladies. I am also so grateful to the nurses who are always extremely kind to me. Thank you so much for looking after me so well.
Visited May 2024
Needham Market Country Practice has not yet replied.
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Review titled Absolutely amazing
Rated 5 stars out of 5
by Anonymous - Posted on 22 May 2024
This is a continuation. I saw the doctor on Friday had bloods and x-ray on Monday and on Tuesday received a text from the doctor. Bloods had uncovered a deficiency and I could pick up the appropriate medication today Tuesday. What more can I say. Amazing
Visited May 2024
Needham Market Country Practice has not yet replied.
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Review titled Amazingly helpful
Rated 5 stars out of 5
by Robert Bruce - Posted on 17 May 2024
You hear much about the problems at Needhamarket Country Practice how reception staff are unhelpful. Well I rang with that in mind. Well I spoke to a young lady and my experience was a happy one. I had tried e consult three days on the trot and it always came as “full try again tomorrow” Although I was number eight in the queue, the wait was short Karen asked me questions and was very understanding and helpful. My call was at 08:30 it was answered by 08:50 and was offered an appointment at 09:40 and saw Dr Messenger in his new Scrubs, He was thorough and did more than I expected sorting X-ray and Blood tests he also was able to my mind at rest about a large lump. I do not understand why so many people complain, we have never had a problem the Pharmacy girls are always very helpfuli and after my experience with the with reception I have nothing but praise for the practice. Thank you for your help. Bob Bruce
Visited May 2024
Needham Market Country Practice has not yet replied.
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Review titled Excellent and swift response
Rated 5 stars out of 5
by Patricia Robertson - Posted on 21 June 2023
I had not had reason to consult my GP for a long time and having sadly seen some negative reviews etc, I wondered, bearing in mind the understaffing that the practice needs to contend with, what my experience would be. Well, it was wonderful - I successfully accessed econsult on the 2nd time of trying, I received a text within a couple of hours to expect a call and then was phoned by my GP the same day. The GP took time to listen and explore treatment. All very impressive - especially given how busy they are! A big thank you!
Visited June 2023
Needham Market Country Practice has not yet replied.