Myrtle Group Practice
270 Telegraph Road, Heswall, Wirral, Merseyside, CH60 7RNContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Myrtle Group Practice.
Reviews
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Review titled Efficient caring practice
Rated 5 stars out of 5
by Jenny Baldwin - Posted on 17 April 2025
I have been impressed and grateful for the care I have received since having a mild stroke in November. The change in medication, follow up by doctors and nurses, the checking of my blood pressure have all helped me feel cared for. This morning I had a phone conversation with a nurse who checked how I am feeling and gave me the results of a blood pressure. Thank you.
Visited April 2025
Review titled Myrtle Group Practice
Replied on 23 April 2025
Dear Miss Baldwin Thank you for your 5* review. It is lovely to hear that you have received great care from our practice team. Your comments will be passed on to the team.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 April 2025
Recent covid jab very well organised, fast and efficient and staffing polite and very professional. Thank you
Visited April 2025
Review titled Myrtle Group Practice
Replied on 09 April 2025
Thank you for your kind words regarding our recent covid clinic. We will pass on your comments to the staff involved. Kind regards
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Review titled Super receptionist
Rated 5 stars out of 5
by Susan Calveley - Posted on 09 April 2025
I went to common field for the first time and I wanted to mention Gill a receptionist who was so helpful and sympathetic . She listened to my query and even text the doctor to check then phoned me with outcome !!!! Thankyou Gill
Visited April 2025
Review titled Myrtle Group Practice
Replied on 23 April 2025
Dear Miss Calveley Thank you for your kind words and 5* review. We will pass your feedback onto to Gill and the wider practice team.
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Review titled Efficient and comfy
Rated 4 stars out of 5
by Anonymous - Posted on 10 March 2025
In for a blood sample to be taken, with a change to the date to an earlier appointment as a result of a possible problem. The possibility of a chesty cough and having recently recovered from shingles was going to make the sample of no use was discussed and it was decided that an earlier date would be OK to attend.
Visited March 2025
Review titled Myrtle Group Practice
Replied on 09 April 2025
Thank you for taking the time to post your comments. We will pass on your comments to the practice team. Kind Regards
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Review titled Excellent response
Rated 5 stars out of 5
by Sylvia L - Posted on 24 March 2025
I needed a prompt assessment for a new severe problem. Receptionist dealt with my request politely and quickly . The doctor was excellent. Kind, through and knowledgeable. He listened well, explained his diagnosis and offered a prescription . He validated my concerns and I felt that I was in good hands.
Visited March 2025
Review titled Myrtle Group Practice
Replied on 09 April 2025
Thank you for taking the time to send your 5* review. We will pass on your comments to the clinician. Many Thanks
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Review titled Relaxing atmosphere
Rated 5 stars out of 5
by Anonymous - Posted on 26 March 2025
Meeting face to face with medical personnel can be daunting but my recent visit couldn't be further from that scenario. I was put at ease and following the consultation had the cause and treatment thoroughly explained plus some hints to enhance my life style and prevent a reoccurrence. Very reassuring experience.
Visited March 2025
Review titled Myrtle Group Practice
Replied on 27 March 2025
Thank you for taking the time to submit your review. Your comments will be shared with the practice team. Kind regards
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Review titled Amazing Professionals
Rated 5 stars out of 5
by Anonymous - Posted on 21 April 2025
Pensby and Heswall Practice has cared for, looked after and supported myself and my wife and helped to safely bring my children to adulthood. They have always helped and never hindered.They have always been most professional in treating me and my family for over 4 decades. All at this practice have always been most polite and always willing to help.They just give their best. They care and for that, i will always be grateful. Thank you for what you have given and no doubt what you will give in our future. My deepest respects to all at this practice. .kindest regards .
Visited February 2025
Review titled Myrtle Group Practice
Replied on 23 April 2025
Dear patient, thank you for your kind remarks and 5* review. We strive to always meet the needs of our patients to the best of our ability. Your comments will be passed onto the practice team.
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Review titled Professional and reassuring
Rated 5 stars out of 5
by Jacqueline Clarke - Posted on 28 February 2025
My recent telephone consultation with an Associate was professional, clear and reassuring. I am very pleased with the response and service I am receiving from the practice. Thank you.
Visited February 2025
Review titled Myrtle Group Practice
Replied on 07 March 2025
Thank you for taking time to provide your feedback to our service. We are very pleased to hear of your experience. Your comments will be passed on to the staff member and shared with the team. Kind Regards
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Review titled Very helpful pharmacist
Rated 5 stars out of 5
by Sarah - Posted on 14 February 2025
I had a telephone appointment call with the pharmacist today. She was extremely professional and helped me understand my bone density results and prescribed supplements to help with the condition. She had a lovely manner and it was helpful to have that call rather than wait to speak to a doctor
Visited February 2025
Review titled Myrtle Group Practice
Replied on 07 March 2025
Thank you for taking the time to submit your review. Your comments will be shared with the practice team. Kind regards
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Review titled Really helpful appointment service
Rated 4 stars out of 5
by Anonymous - Posted on 06 February 2025
Team on appointment line really helpful in finding me a last minute appointment for a nurse. I had forgotten to book for a b12 which I require frequently and even though next appointment was 4 weeks away they really tried hard to fit me in despite it being my error. Thank you!
Visited February 2025
Review titled Myrtle Group Practice
Replied on 07 March 2025
Thank you for taking the time to submit your review. Your comments will be shared with the practice team. Kind regards