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Myrtle Group Practice

270 Telegraph Road, Heswall, Wirral, Merseyside, CH60 7RN

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Myrtle Group Practice.


Reviews

Displaying 1 to 10 of 37

  1. Review titled Great service in Heswall

    Rated 5 stars out of 5

    by David - Posted on 15 May 2025

    Very impressed today after a visit with a pna. On time pleasant and very very efficient. X-ray arranged Discussion on symptoms Medication amended Lesion photo taken and forwarded for review All in ten minutes with a smile. Brilliant

    Visited May 2025

    Report as unsuitable

    Review titled Myrtle Group Practice

    Replied on 16 May 2025

    Dear David, Thank you for your feedback. It is great to hear such kind words about our team. I have passed your comments on to the staff member. Thank again

    Report as unsuitable


  2. Review titled Excellent practice

    Rated 5 stars out of 5

    by Sally Rodgers - Posted on 22 May 2025

    The staff are very caring, kind and efficient. I have recently had appointments with a physician associate and a practise nurse; both were so kind and caring, and very thorough.

    Visited May 2025

    Report as unsuitable

    Review titled Myrtle Group Practice

    Replied on 22 May 2025

    Dear Mrs Rodgers Thank you for your feedback. Its lovely to hear your kind words about our clinicians. I have passed on your comments to the clinicians. Many Thanks

    Report as unsuitable


  3. Review titled Efficient caring practice

    Rated 5 stars out of 5

    by Jenny Baldwin - Posted on 17 April 2025

    I have been impressed and grateful for the care I have received since having a mild stroke in November. The change in medication, follow up by doctors and nurses, the checking of my blood pressure have all helped me feel cared for. This morning I had a phone conversation with a nurse who checked how I am feeling and gave me the results of a blood pressure. Thank you.

    Visited April 2025

    Report as unsuitable

    Review titled Myrtle Group Practice

    Replied on 23 April 2025

    Dear Miss Baldwin Thank you for your 5* review. It is lovely to hear that you have received great care from our practice team. Your comments will be passed on to the team.

    Report as unsuitable


  4. Review titled Great Practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 07 April 2025

    Recent covid jab very well organised, fast and efficient and staffing polite and very professional. Thank you

    Visited April 2025

    Report as unsuitable

    Review titled Myrtle Group Practice

    Replied on 09 April 2025

    Thank you for your kind words regarding our recent covid clinic. We will pass on your comments to the staff involved. Kind regards

    Report as unsuitable


  5. Review titled Super receptionist

    Rated 5 stars out of 5

    by Susan Calveley - Posted on 09 April 2025

    I went to common field for the first time and I wanted to mention Gill a receptionist who was so helpful and sympathetic . She listened to my query and even text the doctor to check then phoned me with outcome !!!! Thankyou Gill

    Visited April 2025

    Report as unsuitable

    Review titled Myrtle Group Practice

    Replied on 23 April 2025

    Dear Miss Calveley Thank you for your kind words and 5* review. We will pass your feedback onto to Gill and the wider practice team.

    Report as unsuitable


  6. Review titled Efficient and comfy

    Rated 4 stars out of 5

    by Anonymous - Posted on 10 March 2025

    In for a blood sample to be taken, with a change to the date to an earlier appointment as a result of a possible problem. The possibility of a chesty cough and having recently recovered from shingles was going to make the sample of no use was discussed and it was decided that an earlier date would be OK to attend.

    Visited March 2025

    Report as unsuitable

    Review titled Myrtle Group Practice

    Replied on 09 April 2025

    Thank you for taking the time to post your comments. We will pass on your comments to the practice team. Kind Regards

    Report as unsuitable


  7. Review titled Excellent response

    Rated 5 stars out of 5

    by Sylvia L - Posted on 24 March 2025

    I needed a prompt assessment for a new severe problem. Receptionist dealt with my request politely and quickly . The doctor was excellent. Kind, through and knowledgeable. He listened well, explained his diagnosis and offered a prescription . He validated my concerns and I felt that I was in good hands.

    Visited March 2025

    Report as unsuitable

    Review titled Myrtle Group Practice

    Replied on 09 April 2025

    Thank you for taking the time to send your 5* review. We will pass on your comments to the clinician. Many Thanks

    Report as unsuitable


  8. Review titled Relaxing atmosphere

    Rated 5 stars out of 5

    by Anonymous - Posted on 26 March 2025

    Meeting face to face with medical personnel can be daunting but my recent visit couldn't be further from that scenario. I was put at ease and following the consultation had the cause and treatment thoroughly explained plus some hints to enhance my life style and prevent a reoccurrence. Very reassuring experience.

    Visited March 2025

    Report as unsuitable

    Review titled Myrtle Group Practice

    Replied on 27 March 2025

    Thank you for taking the time to submit your review. Your comments will be shared with the practice team. Kind regards

    Report as unsuitable


  9. Review titled Amazing Professionals

    Rated 5 stars out of 5

    by Anonymous - Posted on 21 April 2025

    Pensby and Heswall Practice has cared for, looked after and supported myself and my wife and helped to safely bring my children to adulthood. They have always helped and never hindered.They have always been most professional in treating me and my family for over 4 decades. All at this practice have always been most polite and always willing to help.They just give their best. They care and for that, i will always be grateful. Thank you for what you have given and no doubt what you will give in our future. My deepest respects to all at this practice. .kindest regards .

    Visited February 2025

    Report as unsuitable

    Review titled Myrtle Group Practice

    Replied on 23 April 2025

    Dear patient, thank you for your kind remarks and 5* review. We strive to always meet the needs of our patients to the best of our ability. Your comments will be passed onto the practice team.

    Report as unsuitable


  10. Review titled Professional and reassuring

    Rated 5 stars out of 5

    by Jacqueline Clarke - Posted on 28 February 2025

    My recent telephone consultation with an Associate was professional, clear and reassuring. I am very pleased with the response and service I am receiving from the practice. Thank you.

    Visited February 2025

    Report as unsuitable

    Review titled Myrtle Group Practice

    Replied on 07 March 2025

    Thank you for taking time to provide your feedback to our service. We are very pleased to hear of your experience. Your comments will be passed on to the staff member and shared with the team. Kind Regards

    Report as unsuitable