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Mosborough Health Centre

Doctors Surgery, 34 Queen Street, Mosborough, Sheffield, South Yorkshire, S20 5BQ

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Patient ratings and reviews

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Reviews

Displaying 1 to 3 of 3

  1. Review titled Don’t be late for your appointment you won’t get seen.

    Rated 3 stars out of 5

    by Anonymous - Posted on 02 April 2025

    I waited over 30 minutes to be seen at my last appointment and I did not complain, I understand that sometimes it happens. Today I was stuck in traffic and was 5 mins late and they refused to see me. The waiting room was empty and no patients were waiting. I now have to wait 24 hours and go through the rigmarole of making an appointment again. I wonder how many NHS appointments are wasted by this new rule from the new partners here.

    Visited April 2025

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    Mosborough Health Centre has not yet replied.


  2. Review titled Excellent Practice

    Rated 5 stars out of 5

    by Joan Craven - Posted on 17 October 2023

    Importantly staff in all roles are supportive, helpful and approachable both face to face and on the telephone. All the GP’s I have encountered over many years have been consistently able to deal with my personal medical problems well. The practice has had to deal with the problems common to them all , of not enough staff so getting an appointment and getting through by phone has at times been problematic but a new telephone system has helped . The practice has a lot of support systems in place too to address individual needs such as particular help for the elderly like my friend aged 90 . Everyone’s experience is obviously varied and personal to them with no organisation achieving perfection despite best efforts and some people will invariably focus on negative aspects . Having been a patient at this practice for many years as was my husband who was supported through a 9 month terminal illness with expertise and compassion I can commend it and recommend it wholeheartedly. Thank you so much Mosborough Health Centre .

    Visited September 2023

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    Mosborough Health Centre has not yet replied.


  3. Review titled Poor appointment System

    Rated 3 stars out of 5

    by John Brook - Posted on 19 July 2023

    My GP offers no online booking service. On contacting my GPS receptionist l was not allowed to prebook any future appointment & the only option given was to ring at 8am the following day.Normally at that time the queues are horrific. The end result is patients give up trying to see their local GP. This is not a reflection of the GPS or the reception staff but a totally inadequate appointment booking service at the practice. It begs the question who will address this issue and when ??

    Visited July 2023

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    Mosborough Health Centre has not yet replied.