Milnrow Village Practice - Ratings and reviews
Reviews
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Review titled An amazing space with kind and lovely staff
Rated 5 stars out of 5
by Joanne Barker-Marsh - Posted on 04 April 2024
Going to the doctors never felt quite like this! The new building that the practice shares is nothing short of amazing. The space feels calm and easy to navigate, it also feels like so much more than a medical practice. I feel that the thought put into the design and service provision is excellent, it shows that they care about the future as much as the present. It’s so easy to park if you’re driving, and cannot fault the accessibility at all. The space feels clean, comfortable and very reassuring. The staff are so lovely. They are welcoming and overall what struck me was that the caring attitude is consistent no matter who you encounter. I really felt valued and my son felt listened to and considered, which is not easy to achieve with a teenage boy! They cover so much in the practice, from preventative healthcare to community inclusion and that is really encouraging. I would highly recommend Milnrow Village Practice to anyone who wants to feel that their healthcare matters, because here, I believe it does. We have seen the nurse practitioner and nurse here and both gave us time, care and space. They took care of our needs brilliantly.
Visited March 2024
Milnrow Village Practice has not yet replied.
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Review titled Outstanding practice
Rated 5 stars out of 5
by Viki collinson - Posted on 21 November 2023
Milnrow village practice never ceases to amaze me, the professionalism runs throughout the surgery, from cleaners to receptionists, nurses and doctors, I honestly can’t fault it! I feel confident in my treatment every time I go, Everytime I need an appointment I get one straight away, my concerns are always addressed, my only problem is why I never moved to milnrow village practice sooner. Sterling effort from all involved. Highly recommended, the best practice I’ve ever been to. :-)
Visited November 2023
Milnrow Village Practice has not yet replied.
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Review titled Rude receptionist
Rated 1 star out of 5
by Anonymous - Posted on 25 September 2023
I am support worker and I use Milnrow Village Practice to book and appointments or find out important information about vulnerable adults I support. One of receptionists is extremely rude, making inappropriate comments and having a bad attitude when you try to book, rearrange appointments or find out information you need yo do your job properly. I was not sure about something and said that I am sorry I was a bit confused and been told: yes, you are very confused with a tone I didn't like. The receptionist wanted to finish the phonecall after I said I have another query I wanted to speak about and was talking over me. The practice itself is good however I find it difficult to work with receptionist and it puts me off to ring there, thank you
Visited September 2023
Milnrow Village Practice has not yet replied.
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Review titled Great access and lovely team
Rated 5 stars out of 5
by emma - Posted on 27 June 2022
After having some pain for a time, I went to book an online telephone appointment. Booked one no problem, but due to problem, thought I might be better with face to face so I phoned. Friendly answer, I explained why I wanted to see someone, not a problem, I was offered a same day appointment with advanced nurse practitioner. Positive, reassuring consultation. Thank you I know it’s a team effort.
Visited June 2022
Milnrow Village Practice has not yet replied.