Millgate Healthcare Partnership
Ann Street, Denton, Manchester, Greater Manchester, M34 2AJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Feel safe in the hands of this medical practice
Rated 5 stars out of 5
by Julie Hussey - Posted on 09 June 2023
I felt one of my prescription medications wasn't working as well as it used to so I raised this in the comments section of the repeat prescription request section of the NHS app. A few days later I received a text message with an appointment to see a GP in one weeks time. The GP discussed my symptoms with me, gave me some options & together we decided on my treatment going forward. Sorted!!! Thank you Millgate.
Visited June 2023
Review titled Millgate Healthcare Partnership
Replied on 10 July 2023
Thank you very much for your review of our practice. We are really pleased to hear that you had a good service and were seen by the GP and agreed on treatment. Your positive review will be shared with our practice team who really appreciate the time you have taken to provide this. D Snow, Operational Manager
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Review titled really annoying!
Rated 3 stars out of 5
by S.R Murray - Posted on 24 May 2023
Fed up being bombarded with e mails re a online medication review. filled it in 3rd May, had a e mail reply to that effect, and then another 8 e mails to complete the review! Wonder how many more I am going to get? Makes you wonder why does this medical practice not know what medication I am on anyway? don't they look at my medical records?
Visited May 2023
Review titled Millgate Healthcare Partnership
Replied on 09 June 2023
We're sorry to hear that you have had a negative experience. If you would like to provide more details around this issue I can look into it for you. Kind Regards D Snow Business Operational Manager
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Review titled Below average
Rated 3 stars out of 5
by Anonymous - Posted on 24 May 2024
My reason for this is in the last twelve months I should have been recommended to see a cardiologist twice by 2 hospitals and neither was done .
Visited May 2023
Millgate Healthcare Partnership has not yet replied.
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Review titled Below poor.
Rated 1 star out of 5
by Jim Whittaker - Posted on 19 May 2023
Surgery left a message for my father on 18th May. Ring Surgery, I am his carer he is 84. I have tried three times now and held on 15mins on each occasion. This isn't a one off, it is all the time. Wants a decent manager.
Visited May 2023
Review titled Millgate Healthcare Partnership
Replied on 09 June 2023
Dear Mr Whittaker, we are sorry to read your review and the problems you have had getting through to the surgery. I have been managing the surgery since August last year and have continued to try and improve access to the surgery. You can also contact us online using the administrative form if this is helpful. Unfortunately our phone lines continue to be extremely busy, we receive and deal with over 11,000 calls every month. We continue to review access and our phone system to improve communication. Kind Regards D Snow Business Operational Manager