Middleton Health Centre - Ratings and reviews
Reviews
-
Review titled Friendly practice
Rated 5 stars out of 5
by Mandy Jayne - Posted on 21 March 2024
Great service received ,friendly staff really made me feel listened too. Reception staff super friendly and helpful . Dr's I have seen were very good no issues at all really pleased. and would definitely recommend
Visited March 2024
Middleton Health Centre has not yet replied.
-
Review titled Awfull
Rated 1 star out of 5
by Ruben - Posted on 21 November 2023
Honestly I don't know why I am paying taxes, I spent 1 hour from 8 am in the morning trying to get through while being cut off by the answer machine, only to be told they don't have any appointments left. The staff member on the call was not particularly polite or sympathetic. This government has managed to run the NHS into the ground, the incompetence is staggering, they are actually putting people's health at risk, just so they can sell it off.
Visited November 2023
Review titled Middleton Health Centre
Replied on 21 November 2023
Dear Ruben We are sorry to hear you have struggled to get through on the phone to make an appointment. There are some ongoing issues with the phone line that we are working with our providers to fix. If you would like to discuss this further or would like to discuss making an appointment, please contact the practice and ask for Courtney, the manager.
-
Review titled Doctor services waste of time
Rated 1 star out of 5
by Adriana Szentkiralyiova - Posted on 12 January 2023
Since Monday the 9/1/2023 and Wensday 11/1/2023 and 12/1/2023 been trying to get apoitment those two day totally unsuccessful today the 12/1/2023 meant to have a apoitment but recieved muss call and I rang back to them took them to answer until 43 minutes and 4 seconds till they answered the pfone so my apoitment been moved from 10:35 to 11:40 but the ladie said my apoitment almost been cancelled had a luck to save it My other two apoitments the first ones has been cancelled.
Visited January 2023
Middleton Health Centre has not yet replied.
-
Review titled Complete waste of time
Rated 1 star out of 5
by Anonymous - Posted on 16 November 2022
Changed to this practice notifying them of severe crisis/mental health issues. Saw a nurse for blood test, & said she would contact mental health team due to state I was in. Saw a locum for emergency repeat prescription, who also said emergency mental heath appt needed (nothing done) Results of blood test say must have appt, go in book telephone appt,1st available 2 months later. Wait in all morning - no call. Call in, get told no appt booked, but I had written appt slip as proof. No apology, said I would have to book another appt and wait. Love their non-apologetic attitude for substandard service and care for those with mental heath issues.
Visited November 2022
Middleton Health Centre has not yet replied.
-
Review titled gone downhill
Rated 1 star out of 5
by Anonymous - Posted on 16 November 2022
I have to say over the past year or so this doctor's surgery is absolutely shocking can never get through on the phone, impossible to book appointments trying to book in my daughters' injections I asked what is the earliest was told 9.50am then asked what is the latest was told 10.10am I asked for late afternoon told no clinic is on (then told i could go to another surgery which i find in itself is disgusting) making it impossible for working parents to work around, then being put on hold because they all need to ask each other questions, the reception staff come across like they don't know what they are doing fumbling their words, constantly being put on hold. but when you are physically sat in the doctor's surgery not a soul in sight and the phone ringing out
Visited November 2022
Middleton Health Centre has not yet replied.
-
Review titled Appointment Another cancelled
Rated 3 stars out of 5
by Anonymous - Posted on 13 November 2023
It is very long to make an appointment with this GP . My appointments keep being cancelled and I worry if something is wrong I hope I get an appointment very soon
Visited July 2022
Review titled Middleton Health Centre
Replied on 14 November 2023
Thank you for your comment. We are sorry to hear that your appointment has been cancelled. Please can you contact the practice so we can look into this for you, and book you another appointment if needed.