Meon Health Practice
Barrys Meadow, High Street, Titchfield, Fareham, PO14 4EHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Nice and efficient.
Rated 4 stars out of 5
by Clive Davison - Posted on 11 June 2025
Saw nurse on time to pick up E C G machine with easy to follow instructions on usage . Returned 6 days later unused. No problems.
Visited June 2025
Review titled Meon Health Practice
Replied on 16 June 2025
Dear Clive Davison, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. All feedback helps us understand what we are doing right and where we can make improvements, and your feedback allows us to do just that. We are delighted to hear of your efficient meeting with our nurse regarding your ECG machine and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Good patient care
Rated 5 stars out of 5
by Thanatcha M. - Posted on 05 June 2025
The practice got in touch quickly and explained everything to me nicely and patiently over the phone. English is my second language and they made everything clear to me. The staff at the reception were very helpful.
Visited June 2025
Review titled Meon Health Practice
Replied on 06 June 2025
Dear Thanatcha M, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. All feedback helps us understand what we are doing right and where we can make improvements, and your feedback allows us to do just that. We are delighted to hear of your positive experience with our helpful reception staff and a nice telephone conversation delivered with patients and clarity, and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled pharmacist
Rated 2 stars out of 5
by Tanya Darkin - Posted on 03 June 2025
after a lengthy consultation I eventually got what I needed. shame they forgot to actually press the "issue" button on my electronic health record. I have tried 2 day days to collect a prescription that hadn't been sent to the pharmacy. I find this really frustrating. I work in a medical practice where 6 medical centres are combined. we don't seem to make these errors.
Visited May 2025
Review titled Meon Health Practice
Replied on 05 June 2025
Dear Tanya Darkin, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. We are sorry to hear that you are unhappy with a recent prescription not being issued. All feedback helps us understand what we are doing right and where we can make improvements, and your feedback allows us to do just that. Having checked our records, we can see an item was issued by us for you on 2nd June but is showing as ‘not issued’ in your health record. This is quite common for many reasons including when items are out of stock despite us issuing the prescription as requested. We note it is also recorded in your previous pharmacy consultation that the same medication is known to be available in limited numbers, and at limited pharmacies, and we wonder if this has caused some uncertainty with the frustrations you describe. We of course apologise for the frustration you experienced in obtaining this prescription, and we reassure you these comments will be shared with our Practice Management Team as we continuously work to address areas of concern and further improve our service. Your insight is appreciated and if you have any further concerns, please do let us know. You can contact us directly via our website should you wish for a more formal response: www.meonhealthpractice.co.uk/feedback/ Please accept our apologies once more and thank you again for contacting us and for being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Wonderful speedy professional service
Rated 5 stars out of 5
by Ruth Gibbs - Posted on 29 May 2025
My abdominal problem is now being dealt with via QA thanks to the efficiency and quick response from the lovely GP that I saw Thank-you all so much.
Visited May 2025
Review titled Meon Health Practice
Replied on 30 May 2025
Dear Ruth Gibbs, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. All feedback helps us understand what we are doing right and where we can make improvements, and your feedback allows us to do just that. We are delighted to hear of your positive experience with the efficient and quick response in getting you seen with our lovely GP, and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice, and we wish you well with your abdominal problems now under the care of the hospital. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Not sure what my review is
Rated 3 stars out of 5
by Kathleen Clark - Posted on 03 June 2025
I have had a request to give blood pressure reading. Two conflicting responses by text. One to say send more, one to say it was OK but I needed to book a blood test. This I had on 30th May. I did speak to a nurse on this occasion. However she was unable to take blood so I have another booked for 6th June. My two previous contacts were with Suvera and I have had 3 contacts with the practice in May. One was a message from Suvera,who I had no previous knowledge of but presume Jein Practice has contracted to deal with some medical issues. Suvera asked for blood pressure readings and some information re weight etc. This I provided. They then asked for more readings. Before I provided these I had a message from a clinical pharmacist at Meon practice saying there was no problem with my blood pressure. Conflicting response. I have not been able to respond to either message directly so I do not consider them a consultation. I have booked blood tests .The one on 30th May failed so I have another booked for 6th June
Visited May 2025
Review titled Meon Health Practice
Replied on 05 June 2025
Dear Kathleen Clark, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. We are sorry to hear that you are unhappy with conflicting information regarding your recent blood pressure readings. All feedback helps us understand what we are doing right and where we can make improvements, and your feedback allows us to do just that. To offer some clarity around these contacts, Suvera is a clinical service provider that supports Primary Care (General Practice) to improve outcomes for patients with long-term conditions. As we look to improve access to appointments and the quality of patient care, we are working with Suvera to help manage the ongoing care for patients with specific clinical needs, such as hypertension and blood pressure. We can see several contacts to you from Suvera including an introduction to who they are, requests for blood pressure readings, and clinical advice including blood tests and further appointments regarding your blood pressure readings. We can also see an invite from Suvera for you to book an appointment to discuss this, inclusive of a link to arrange this. If you feel you would like a consultation to discuss these clinical concerns, please utilise the booking link provided by Suvera. Alternatively, you can contact us if you have clinical concerns you would prefer to speak with us about. You can read more about our appointments on our website: www.meonhealthpractice.co.uk/appointments/ We are sorry you found their contacts with you to be conflicting, and that you were unsure who Suvera were when they contacted you, or if you did not receive any of this information which led to the uncertainty you describe. Be reassured your comments will be shared with our Practice Management Team as we continuously work to address areas of concern and further improve our service, and we will pass your feedback on to Suvera for their consideration of changes to their communications. Your insight is appreciated and if you have any further concerns, please do let us know. You can contact us directly via our website should you wish for a more formal response: www.meonhealthpractice.co.uk/feedback/ Please accept our apologies once more and thank you again for contacting us and for being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled First Class Service
Rated 5 stars out of 5
by Norman Clarke - Posted on 03 June 2025
Following a recent illness I have had first class service from the doctors and nurses of the Meon Health Practice to get to the bottom of my illness. Consultations were timely and thorough. Thank you.
Visited May 2025
Review titled Meon Health Practice
Replied on 05 June 2025
Dear Norman Clarke, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. All feedback helps us understand what we are doing right and where we can make improvements, and your feedback allows us to do just that. We are delighted to hear of your positive experience with a first class service delivered in timely and thorough consultations by our doctors and nurses for your recent illness and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Excellent service
Rated 4 stars out of 5
by Jayne Pennington - Posted on 22 May 2025
Very pleased with the telephone consultation. Followed up by a text and then prescription given, all easy to follow on the nhs app!
Visited May 2025
Review titled Meon Health Practice
Replied on 28 May 2025
Dear Jayne Pennington, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. All feedback helps us understand what we are doing right and where we can make improvements, and your feedback allows us to do just that. We are delighted to hear of your positive experience with your recent telephone consultation and prescription which was easily tracked using the NHS App and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Understanding practice
Rated 4 stars out of 5
by Janet Causer - Posted on 19 May 2025
Unfortunately I didn’t receive email phone call or text concerning my request for additional tablets I have to take for my neuralgia as it has worsened. But I did get the required prescription sent to my chemist so very happy.
Visited May 2025
Review titled Meon Health Practice
Replied on 21 May 2025
Dear Janet Causer, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your recent contact with the practice helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with the practice and how your required prescription has been issued and sent to your nominated Pharmacy. We would like to apologise for any frustration caused if we did not communicate clearly with you around this request. Please be assured this is not the level of service we pride ourselves on, and your feedback will be shared across our wider teams and management team for learning and service development where appropriate, These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, Gareth Evans Operations Manager
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Review titled Responsive considerate professional and knowledgeable.
Rated 5 stars out of 5
by Jeff Adams - Posted on 29 May 2025
Making phone contact is made easier by the excellent call back service. First line staff interested and delicate in trying to establish facts. Time given to me and I felt important to them. Professional skills in consultation are refreshing and collaborative. Plenty of information and thoughts shared by doctor. Clear forward plan established.
Visited May 2025
Review titled Meon Health Practice
Replied on 30 May 2025
Dear Jeff Adams, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. All feedback helps us understand what we are doing right and where we can make improvements, and your feedback allows us to do just that. We are delighted to hear of your positive experience with our call back service, front line staff, and professional consultation and clear plan established with our doctor, and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Very quick and efficient service.
Rated 5 stars out of 5
by Anonymous - Posted on 06 June 2025
Talked to a doctor face to face after they asked me to go and see them withing 30 minutes of calling, which was only a hour after completing my request for help. which was excellent and she went above and beyond. First class.
Visited May 2025
Review titled Meon Health Practice
Replied on 09 June 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. All feedback helps us understand what we are doing right and where we can make improvements, and your feedback allows us to do just that. We are delighted to hear of your positive experience with the speedy arrangements for a telephone and face-to-face consultations with our doctor who went above and beyond to care for you and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager