Mendip Vale Medical Practice (Yatton) - Ratings and reviews
Reviews
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Review titled lovely professional receptionists
Rated 5 stars out of 5
by j youde - Posted on 24 January 2024
i live in weston super mare and it is convenient for me to attend st georges surgery. i had to visit Yatton as there was no appointments available in Weston, The receptionists were friendly, helpfull, and pleasant, also very professionable. I will be calling Yatton surgery in the future.
Visited January 2024
Review titled Mendip Vale Medical Practice (Yatton)
Replied on 15 February 2024
Dear J Youde, Thank you very much for your feedback. We value the positive review and are happy to hear that you enjoyed your experience at Yatton Surgery. I will pass your feedback onto the staff at Yatton Surgery. Thank you once again. Lois Reed Communications and Engagement Manager
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Review titled worst service ever
Rated 1 star out of 5
by Anonymous - Posted on 14 August 2023
have been trying for over 2 weeks to get a sick note for long term problem. keep getting sent down blind alleys u turns and dead ends. then after 2 weeks of trying, get told the same as i was told 2 weeks b4 so am back to the start of the circle. this practice was so much better b4 it joined mendip vale now patients are just a hinderance to be put up with
Visited August 2023
Review titled Mendip Vale Medical Practice (Yatton)
Replied on 13 October 2023
Dear patient, We are sorry that we have not met your expectations. We value all feedback as it helps us shape and improve our services. To help us investigate your comments, please do contact the practice and ask to speak with the surgery manager, who will happily discuss the points you have raised in detail with you. Nichola Staff is Yatton Surgery Manager which you can contact on 01934 839820 or email via bnssg.mendipvale.scanners@nhs.net
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Review titled Great empathy, compassion and treatment
Rated 5 stars out of 5
by Anonymous - Posted on 03 July 2023
In the treatment and care of our teenager the doctor was utterly kind, professional and compassionate. She offered all the support and backup that we needed... feel very grateful to know that that care is there in these days of underfunding etc.
Visited May 2022
Review titled Mendip Vale Medical Practice (Yatton)
Replied on 13 October 2023
Dear Patient, Thank you very much for your kind review, we are glad to read your experience. The team will be happy to hear your review, so thank you for your kind words. If you would like to pass your thanks directly with the clinician who helped, please contact Nichola Staff, Yatton Surgery Manager, via email bnssg.mendipvale.scanners@nhs.net Thank you once again.