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Meadows Health Centre (Larner) - Ratings and reviews

Reviews

Displaying 1 to 2 of 2

  1. Review titled Ignorant staff

    Rated 4 stars out of 5

    by Anonymous - Posted on 19 April 2024

    The two receptionist on call were very unprofessional, a white blonde lady just kept me waiting as she continued to gossip to her colleagues and stare at me and then was unable to serve me so told me to go queue up over there! Then I went to the other receptionist a light skinned dark haired lady who was abrupt and just continued to talk to a lady behind her giving her a chocolate bar!

    Visited March 2024

    Report as unsuitable

    Review titled Meadows Health Centre (Larner)

    Replied on 19 April 2024

    Dear patient, thankyou kindly for the feedback. I am sorry you were unhappy with the level of service you received. I will discuss your comments with the practice staff. Jennet Simpson Practice Manager

    Report as unsuitable


  2. Review titled Horrible experience

    Rated 1 star out of 5

    by Anonymous - Posted on 26 September 2023

    My daughter has been really ill for over a week with awful tummy bug that has ripped through the house. Took 3 tries on 3 days to get a telephone appointment and then the gp simply told her to go to a and e. Refused to assist with fit note. Refused to acknowledge whole house was down with a bug and surgery was open but insisted she present with 2 under 5s to a and e. This surgery is everything that is wrong with the NHS!

    Visited September 2023

    Report as unsuitable

    Review titled Meadows Health Centre (Larner)

    Replied on 26 September 2023

    Thankyou for your feedback I am sorry you feel you have not received the level of care you were expecting. If you provide your details, I can investigate what happened and a respond directly. If you would prefer not to add your personal details to this website, you can send an email directly the practice and I will deal with this for you. The email address is: meadowshealth-centre@nhs.net Kind Regards Jen Simpson, Practice Manager.

    Report as unsuitable