Market Street Health Group
52 Market Street, East Ham, London, Greater London, E6 2RAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good service
Rated 4 stars out of 5
by Paul Savvides - Posted on 23 May 2025
I booked in close to my appointment time, and within 2min I was called in. I was greeted and was treated with respect. The outcome of the visit was all that I expected. Very pleased with the efficiency of the practice and the doctor I saw.
Visited May 2025
Market Street Health Group has not yet replied.
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Review titled Great service
Rated 4 stars out of 5
by Anonymous - Posted on 12 May 2025
I have had to have several blood tests, very happy with every appointment and the treatment I received. I haven’t any complaints at all .
Visited April 2025
Market Street Health Group has not yet replied.
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Review titled rude receptionists.
Rated 1 star out of 5
by Anonymous - Posted on 10 March 2025
i had an experience with two older receptionists who were so mean, nasty and rude to me. it doesn’t seem like they like to interact with people when it’s their job to. they were both so passive aggressive and treated me like i was nothing. i have social anxiety and autism so i’m overly sensitive when they were giving me attitude or treated me like i’m a big inconvenience. someone needs to teach the older receptionists how to talk to people with kindness, compassion and respect. the doctors and nurses were/are always amazing and the best but the surgery is being let down by the older receptionists. please please please teach them or find other receptionists who kind, compassionate and respectful.
Visited February 2025
Market Street Health Group has not yet replied.
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Review titled It is very difficult to get treatment here.
Rated 2 stars out of 5
by EMRE - Posted on 10 January 2025
At my doctor's appointment on October 17, he said some of my pain was psychological. He said let's refer to psychiatry but I didn't get any results. We called the reception a second time and after a lot of effort, a link was sent. The secular that was sent is temporarily out of service. We will call again 3 times on Monday and tell the reception about the problem. The story continues like this. You can be sure that your general health condition and psychology will not be taken into consideration here.
Visited January 2025
Market Street Health Group has not yet replied.
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Review titled Unhelpful receptionist
Rated 1 star out of 5
by Halia - Posted on 05 November 2024
Market street surgery unhelpful receptionist. I called four times this morning for flu vaccination for my 2 year old daughter. the receptionist keep telling me they run out of vaccines and told me to go to the health visitor team. they unable to find out where to do it
Visited November 2024
Market Street Health Group has not yet replied.
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Review titled Simple Referral seems to be a struggle
Rated 1 star out of 5
by Siham - Posted on 21 November 2024
Going back and forth, whilst in extreme pain with your GP for a simple letter to be forwarded correctly to the referral team is outrageous, Now I need to wait Until Monday for their mistake. I’ve been out of the hospital since last Friday and I have not seen one professional yet. I’m in extreme pain and distress, Where is the compassion? Highly disappointed and would not recommend this service to anyone. I don’t know how I’m still using this service.
Visited November 2024
Market Street Health Group has not yet replied.
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Review titled Severe pain for 3 months.
Rated 1 star out of 5
by EMRE - Posted on 10 January 2025
I have been to the hospital emergency room approximately 8-9 times in the last 3 months due to severe pain. I have also made an appointment with the Cp at least 5 times due to pain. Although I have had a back and neck MRI, I have not been referred to a specialist yet and I am still waiting. I hope the pain clinic will solve all my problems on January 24, 2025. Everyone wants to do their job well, I respect that and believe in that. But this operating room does not look good from the outside. If you make a written request for any problem, the chances of getting a response are slim. Best regards.
Visited October 2024
Market Street Health Group has not yet replied.
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Review titled Surgery needs to be reviewed
Rated 1 star out of 5
by Anonymous - Posted on 23 August 2024
This surgery only has a few rare moments of being somewhat good. Otherwise, it's really bad. Recently I've been to them quite a bit for an issue to which they kept sending me back with medicines that didn't help me. To now find out it is something else it's annoying. I am constantly having to speak to them about the same things over and over again. Nothing is urgent to them. I don't understand how people like this is there to look after human beings. I hate having to call or seen anyone here.
Visited August 2024
Market Street Health Group has not yet replied.
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Review titled rubbish
Rated 1 star out of 5
by Anonymous - Posted on 05 August 2024
been on the phone for over an hour and been number 1 in the queue the whole time, just to ask for an email address that not even on their website.
Visited August 2024
Market Street Health Group has not yet replied.
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Review titled Great Actions Taken I’m reassured
Rated 5 stars out of 5
by HerSis - Posted on 05 June 2024
I called firstly to ask if I could send a form for a doctor there to fill in. I was told what was happening and given information about what I could do, plus given an email address. He said he’d be away but made full notes. I followed it up this week and the receptionist pulled out all the stops to help me and pass on the information to the relevant doctor. I could not fault reception. Thank you
Visited June 2024
Market Street Health Group has not yet replied.