Marden Medical Centre - Ratings and reviews
Reviews
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Review titled speedy service
Rated 5 stars out of 5
by Mr S D Randell - Posted on 15 April 2024
Your Review: I telephoned about a swollen knee the helpful reception lady triage me and book me in for that day, I saw a member if the team, and was given a through examination. I had a call from x-ray next day, and xray dine, also physio call booked, Thank you and well done all!
Visited April 2024
Marden Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 December 2023
My appointment was on time . Both nurses were friendly and considerate. Both appointments were easy to book at a convenient time for me .
Visited December 2023
Review titled Marden Medical Centre
Replied on 11 December 2023
Thank you for taking the time to leave a positive review. We are pleased booking your appointments went smoothly and were on time on the day Kind regards Mary-Jayne Bournes, Practice Manager
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Review titled Compassionate caring practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 January 2024
After over 10 years living in Marden the service received from receptionists who triage calls, practice nurses, paramedics, phlebotomists and the doctors has been fantastic. The Practice has really high standards and has always provided compassionate care. The patient load has probably doubled since I moved to the village but they still manage to provide short notice appointments which is great when you need to see someone quickly. Thank you to all the staff who clearly care for their patients. I am moving away and will miss having such a good service.
Visited November 2023
Marden Medical Centre has not yet replied.
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Review titled Very professional and friendly
Rated 5 stars out of 5
by Neil Venter - Posted on 01 August 2023
Today my wife made an appointment for me to see a doctor. I couldn’t bare the thought of being on hold and waiting for someone to answer, however this was not the case.from dialing the number to having an appointment was a matter of minutes. They had me see a paramedic instead of a doctor but the care was amazing. He was knowledgeable, friendly and very helpful. The fact that I was quite sick and was able to see someone within an hour of calling speaks wonders about this surgery. They have always answered phones and made a time to see sick patients. I have not been at a more professional, friendly and well organized surgery that Marden medical centre.
Visited August 2023
Review titled Marden Medical Centre
Replied on 02 August 2023
Dear Mr Venter, Many thanks for taking the time to leave such positive feedback regarding your recent visit to the surgery, I do hope you are starting to feel better. I will of course ensure the whole team at Marden sees your comments which I know will be much appreciated. Kind regards Mary-Jayne Bournes, Practice Manager
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Review titled Caring responsive practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 August 2023
Receptionist very kind and accommodating. I was able to get an appointment very quickly to see a gp who was excellent, took time to listen to all of my concerns and actioned things quickly. I needed some blood tests which were able to be done the same day. Phlebotomist was also very kind and made me feel comfortable with having bloods taken. Overall a fantastic experience with the centre.
Visited August 2023
Review titled Marden Medical Centre
Replied on 04 August 2023
Many thanks for taking the time to leave a lovely, positive review. I'm glad you had a fantastic experience during your recent visit and will of course share your feedback with the whole team. Kind regards Mary-Jayne Bournes, Practice Manager
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Review titled Incredible Service
Rated 5 stars out of 5
by Peter C Bischoff - Posted on 14 January 2023
I visited the surgery on the 11 January for a scheduled Spirometry check and during the procedure it was noticed that I had an erratic pulse. Almost straight away I was given an ECG examination which confirmed an irregular Heart function. The Nurse was very concerned and arranged for me to see a Paramedic soon after. The conclusion at this time was I had symptoms of AF and because of other medical complications that I have it was left that a meeting with the appropriate Doctor and Medical staff would be undertaken the next morning to discuss the best treatment going forward. I was asked to attend a further appointment (12 January) for a INR test and at this time a further ECG was undertaken which showed my condition was completely back to normal. This was very good news however it was suggested a close check on my condition should continue! To this end my Renal Consultant will also be made aware of the situation and further discussions and monitoring will continue. I really appreciated the care and attention I received given that this was all unexpected and that I was treated speedily and without delay during what can only be described as a very busy day for the Surgery! Altogether an Incredible Service - Thank you.
Visited January 2023
Marden Medical Centre has not yet replied.