Marazion Surgery - Ratings and reviews
Reviews
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Review titled Very good practice
Rated 4 stars out of 5
by Ann and Chris Clark - Posted on 07 October 2023
Generally GP is accessible and treatments are followed through. Saw nurse today for Flu and Covid jabs, very good experience.
Visited February 2023
Review titled Marazion Surgery
Replied on 09 October 2023
Dear Anne and Chris, Thank you for taking the time to offer us this feedback, it is really appreciated. I am glad you had a positive experience whilst coming to get your vaccines. I will pass your feedback onto the staff. Kind Regards Kathryn Burge Practice Manager
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Review titled Exceptional care
Rated 5 stars out of 5
by Terry Bateman - Posted on 16 March 2023
My symptoms began on Thursday 23rd February 2023 and I rang for a GP appointment on Friday 24th morning and was given a GP consultation at 3:15p.m. The doctor assessed me and arranged for a nurse to take blood samples for analysis, I took them to West Cornwall to be couriered to Treliske. At midday on Saturday 25th March the doctor rang me to inform me of concerns on some results and tried to arrange for me to have X-rays / scan at Treliske but unfortunately was unable to. The doctor rang me back literally minutes later and had arranged for me to be seen at Redruth Acute GP service at 10a.m. on Sunday 26th March. I was seen promptly at Redruth Acute GP service, gave blood for analysis (back from lab within 20 minutes) an ECG and blood pressure test, an X-Ray and saw a doctor who gave further assessment of my symptoms and blood results, then he contacted Treliske and arranged for me to have a scan and by 11:15 was on my way to Truro. I went to scan department and was seen and scanned within 20 minutes of arriving and the Acute Care doctor rang me at 1:15 p.m. with the results and reassurance that my condition was treatable. In recent times there has been too much criticism levelled at the service provided by the NHS but my experience of being completely diagnosed within 48 hours of seeing my practise doctor at the weekend is an exceptional response to my issues. With grateful thanks to the doctors and nurses who dealt with my trauma.
Visited February 2023
Review titled Marazion Surgery
Replied on 21 March 2023
Dear Mr Bateman, Thank you for taking the time to leave us such exceptional feedback. I am pleased to hear that your concerns were dealt with in such a timely manner. I will pass this feedback onto the team here at Marazion Surgery who dealt with your care. Kind Regards Kathryn Burge Deputy Practice Manager
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Review titled Great service for Flu & Coronavirus Jabs
Rated 5 stars out of 5
by Anonymous - Posted on 01 October 2022
I went this morning to get my flu and coronavirus jabs and just wanted to say what a great job all the staff were doing. From the stewards in the car park to the nurses and medical staff I want to say thank you. You gave a very efficient and well organised service.
Visited October 2022
Review titled Marazion Surgery
Replied on 28 November 2022
Dear Patient, Thank you for taking the time to leave us this wonderful feedback. Its really great to hear that you felt the service was well organised. I will pass on your thanks to the team. Kind Regards Kathryn Burge Deputy Practice Manager
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Review titled Covid19 and Flu Vaccination efficiently delivered
Rated 5 stars out of 5
by Malcolm - Posted on 02 October 2022
The vaccinations for Covid19 and Influenza were well organised and efficiently delivered. Marshalls were present in the car park - very helpful. With the vaccinations themselves - all the appropriate questions were asked about allergies, any previous reactions etc. The injections were well carried out and were almost painless. Well done!
Visited October 2022
Review titled Marazion Surgery
Replied on 18 November 2022
Dear Malcolm, Thank you for taking the time to leave us this positive feedback. I am pleased to hear that you felt the clinic was well organised and efficiently and safely delivered. Best Wishes Kathryn Burge Deputy Practice Manager
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Review titled Brilliant as always
Rated 5 stars out of 5
by Judith Clark - Posted on 03 October 2022
Turned up for covid and flu jabs. So well organised as always. Big thanks to all who volunteer to make it such a success. Lovely girls I saw , but everyone is always friendly and helpful. We, my partner and I had separate apps, him am and me pm. It would be good if we could come together but I will get in touch with surgery to see if that can be arranged? Thank you Judith Clark.
Visited October 2022
Review titled Marazion Surgery
Replied on 18 November 2022
Dear Judith Clark, Thank you for taking the time to leave us this wonderful feedback. It is lovely to hear that you felt the clinic was well organised. I will pass on your thanks to all the staff who worked the clinic as hearing this positive feedback will give them a boost. We are always happy to do our best to ensure a household only has one trip to the surgery so please so get in touch in future to arrange this. Best Wishes Kathryn Burge Deputy Practice Manager
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Review titled covid vaccinations
Rated 5 stars out of 5
by LINDA BILLINGTON - Posted on 03 October 2022
went on 1st october 2022 for my covid and flu injections, very well organised and friendly staff, very minimal waiting well done
Visited October 2022
Review titled Marazion Surgery
Replied on 18 November 2022
Dear Linda Billington, Thank you for taking the time to leave this positive feedback for us. I am pleased to hear that you felt the clinic was well organised and the staff were friendly. Thank you. Best Wishes Kathryn Burge Deputy Practice Manager
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Review titled Professional excellence
Rated 5 stars out of 5
by Anonymous - Posted on 01 October 2022
My wife and I have always been impressed with the total professionalism of your practice and today for our flu/covid jab was no exception. Thank you for making it a pleasant experience.
Visited October 2022
Review titled Marazion Surgery
Replied on 28 November 2022
Dear Patient, Thank you for taking the time to write this wonderful feedback on the service we provided to you and your wife when attending for your flu and covid vaccines. I will pass you kind words onto the staff that were involved in the organisation and running. Kind Regards Kathryn Burge Deputy Practice Manager
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Review titled Covid and Flu Jabs
Rated 5 stars out of 5
by Anonymous - Posted on 01 October 2022
We visited this morning for our covid booster and flu vaccinations. Wonderfully helpful and professional staff, from marshals outside, to reception, and nurses delivering vaccinations. Informative, thorough, friendly and quick. Thank you Marazion Surgery.
Visited October 2022
Review titled Marazion Surgery
Replied on 28 November 2022
Dear Patient, Thank you for taking the time to leave us this excellent feedback. It means the world to us all to hear of the wonderful service that has been provided to you. I will pass on your feedback and thanks to all of the staff. Kind Regards Kathryn Burge Deputy Practice Manager
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 October 2022
Staff were very professional and caring even telephone conversations are courteous and very helpful when booking an appointment
Visited September 2022
Review titled Marazion Surgery
Replied on 18 November 2022
Dear patient, Thank you for taking the time to leave us this brilliant feedback. It is lovely to hear that staff have been professional, caring, courteous and helpful in relation to aspects of your care. Best Wishes Kathryn Burge Deputy Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 24 September 2022
My wife and I have just had both covid and flu jabs, short queue, but no problem. Attended to quickly and pleasantly once inside. Thank you.
Visited September 2022
Review titled Marazion Surgery
Replied on 18 November 2022
Dear patient, Thank you for taking the time to leave us your feedback. I am pleased to hear that your experience of our covid and flu clinics was a positive one. Best Wishes Kathryn Burge Deputy Practice Manager