MAPESBURY MEDICAL GROUP
Windmill Medical Practice, 65 Shoot UP Hill, London, Greater London, NW2 3PSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good experience with GP and nurse
Rated 4 stars out of 5
by Anonymous - Posted on 29 April 2025
Dr was professional and friendly which helped me with my concern about dizziness. I was sent to do blood test today. The nurse today on29/4/2025 morning around 9 am who did a fantastic job today for blood test, it was no pain and fast. She is very experience and kind. I did have bad experience with blood test last time, but so happy to have got this great nurse to help my blood test painless.
Visited April 2025
MAPESBURY MEDICAL GROUP has not yet replied.
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Review titled Searching for my new GP
Rated 2 stars out of 5
by Anonymous - Posted on 15 November 2024
Just searching for my new GP and someone who answer the phone a lady from receptionist was rejected me to register as she said that i should go nearby instead on that Surgey. By the way i sound to her seems like she could easily turn me down to registered from there and even i insist that i would prefer on that place and within the radius of NW2 as well as my address but she sounds rude to me.
Visited September 2024
MAPESBURY MEDICAL GROUP has not yet replied.
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Review titled Disapponting Services at reception
Rated 2 stars out of 5
by Anonymous - Posted on 21 May 2024
I have been with the clinic for many years, it used to be good. I have found that recently the service has been declining. The person picked up calls was rude and unfriendly. I was booked for telephone appointment, the first time was cancelled on the day. I called to reschedule it and the receptionist was a bit rude she was questioning if I needed to see a GP. At the end, she rebooked me for the next week. Then it didn't call, so I called again, and the lady was unfriendly and she told me the different time for the appointment. There was no apologies for missing my appointments whatsoever. I think they really need to improve their services especially at the reception or whoever deal with the telephone calls.
Visited May 2024
MAPESBURY MEDICAL GROUP has not yet replied.
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Review titled not great
Rated 1 star out of 5
by Anonymous - Posted on 12 July 2023
I have been waiting for 2 days for a Dr to call me both days no call from the Dr I have diabetes been left with no tablets for my diabetes. I will complain to the medical board about this matter
Visited June 2023
Review titled MAPESBURY MEDICAL GROUP
Replied on 20 July 2023
Dear Patient Thank you for your comments- you sent us the same comment via our website and I answered you via email that same day. You had in fact been called 4 times by a Doctor but had not answered the phone. I am glad that you have now made contact with your GP. Kind regards Elaine King, Practice Manager