Manor View Practice - Ratings and reviews
Reviews
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Review titled Best practice around
Rated 5 stars out of 5
by Anonymous - Posted on 22 March 2024
I am a complex case and in regular contact with the surgery. I have had no negative experiences with them as they always strive to do the best for the patient, even when budgets are low and waiting lists are high. Today, I had an asthma/COPD review and it went very well. The pharmacist was polite, understanding and empathetic. This is always the case.
Visited March 2024
Manor View Practice has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Carolyn Eames - Posted on 26 March 2024
Dr telephoned to check how treatment was progressing and suggested a follow up appointment to review with him rather than seeing a different doctor each time.
Visited March 2024
Manor View Practice has not yet replied.
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Review titled This practice should be avoided at all costs.
Rated 1 star out of 5
by Anonymous - Posted on 22 March 2024
I only registered with this practice in March and booked a blood test for 11.3, they have since called four times and rescheduled my appointment to 4 different dates. They state they only have only one health care assistant in the entire village who is having emergencies every time I book a date. This type of service is absolutely ridiculous. The receptionist or whoever calls me to reschedule have no ounce of sensitivity towards this issue either. Please avoid!
Visited March 2024
Manor View Practice has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Christine thorpe - Posted on 27 March 2024
Had to see nurse for ongoing treatment. Always caring and informative. And contacted me with test results. Felt reassured.
Visited March 2024
Manor View Practice has not yet replied.
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Review titled Lovely manner
Rated 5 stars out of 5
by HJW - Posted on 01 February 2024
Had a blood test. Was feeling a little nervous but the nurse was so friendly and welcoming I almost forgot why I was there. A really positive experience.
Visited February 2024
Review titled Manor View Practice
Replied on 26 February 2024
We appreciate you taking the time to leave your positive feedback we will share this with the wider team.
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Review titled Great service
Rated 5 stars out of 5
by GIOVANNA - Posted on 02 February 2024
The experience l had at the surgery in Borehamwood was excellent, l was seen the same day for my check up and blood tests. I have to say, l don't really like having a blood test as l tend to become anxious, but the experience was extremely plesent, with a nurse who was very bubbly and friendly but never the less also very professional and competent. I highly recommend this surgery!
Visited February 2024
Review titled Manor View Practice
Replied on 09 February 2024
Thank you so much for leaving your positive feedback we are pleased to hear you were happy with the patient care you received. We will share this with the wider team.
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Review titled Great experience with the Nurse
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2024
I went to the Manor View Practice for the routine smear test. I have had a great experience with the nurse I saw! She put me at ease very quickly and explained the whole procedure and the possible outcome in-depth. She was very informative. For the first time I have had a fantastic experience with the nurse for this procedure. Keep up the great work!
Visited February 2024
Review titled Manor View Practice
Replied on 05 March 2024
We appreciate you taking the time to leave your positive review. We are pleased to hear you were happy with the patient care you received. We will share this with the nursing team.
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Review titled Disappointing
Rated 2 stars out of 5
by Anonymous - Posted on 14 February 2024
I’m sure they give wonderful care if you can get an appointment. But their new triage service is not designed for people who work for a living. I filled in a form 8am. I had to wait for hours to get a call back. No nurse appointments same day, booked the following day at a different surgery 15 mins away. The appointment was then cancelled 30 mins before it was due. They did offer an evening appointment but I have children to look after. Tried calling back. Waited 40 minutes to get through. Then told to go to Watford General. I have a small infected wound that needs a dressing - maybe 5 mins with a nurse. This is why A&E are so busy with people like me told to go to hospital.
Visited February 2024
Review titled Manor View Practice
Replied on 14 March 2024
We are very disappointed to read this review. We pride ourselves on offering our patients an excellent service. We are sorry we did not meet your expectations this time. We do hope your next experience will be better. Thank you for taking the time to leave your feedback.
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Review titled Wow what a fantastic doctor
Rated 5 stars out of 5
by stephen field - Posted on 21 February 2024
Amazing brilliant professional Very thorough examination A credit to the medical practice and profession
Visited February 2024
Review titled Manor View Practice
Replied on 14 March 2024
We appreciate you taking the time to leave your feedback we are so pleased to hear you were happy with the patient care you received Thank you.
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Review titled Put me at ease
Rated 3 stars out of 5
by David - Posted on 22 February 2024
Gave a blood sample. I was seen on time. Good service, did not hurt at all. Nurse was very polite and put me at ease.
Visited February 2024
Review titled Manor View Practice
Replied on 26 February 2024
Thank you for taking the time to leave your positive feedback we will share this with the nursing team.