Manor Practice
57 Manor Road, Wallington, SM6 0DEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic GP
Rated 5 stars out of 5
by Anonymous - Posted on 05 June 2024
Dr was incredible. Followed me through from the start when I presented with my ailments, follow up post investigations. Her kindness, thoroughness and expertise were hugely appreciated
Visited June 2024
Review titled Manor Practice
Replied on 05 June 2024
Thank you for taking the time to leave this review as your feedback is so important to us. It would be great to know who you are and who you are referring to as we can then let the doctor concerned know how much they were appreciated. Our team work really hard to care for our patients and we will always share feedback both positive and negative and we thank you again for sharing it. Sarah Kavanagh, Practice Business Manager
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Review titled Fantastic practice
Rated 5 stars out of 5
by Sandra Lyons - Posted on 10 June 2024
I have been coming to Manor Practice for years now and have always found the Receptionists to be nothing less than helpful and courteous but this has not always been the case for the Doctors. However, this changed today! I have never experienced such a wonderful Doctor. A Doctor who actually takes time to listen to what you have to say is very rare nowadays. I always felt rushed through my previous appointments and always forgot small things to say simply because you were made to feel more like a number and not an actual person. What a truly great experience to have such an understanding, empathetic and sympathetic Doctor (I cannot mention their name apparently) is a breathe of fresh air!! I truly hope the Doctor remains at this practice for years to come. Sandra Lyons
Visited June 2024
Review titled Manor Practice
Replied on 11 June 2024
Dear Sandra Thank you so much for taking the time to leave this review, your feedback is important to us. Its great to hear that you have experienced a good service from both our reception team and our GP. This feedback will be shared with the team who work really hard to deliver a good service to our patients. Sarah Kavanagh, Practice Business Manager
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Review titled So Helpful
Rated 4 stars out of 5
by Andrew - Posted on 15 June 2024
Boots were saying my med. Had been returned. I went to the doctor's and MP really went the extra mile to assist. 10/10
Visited June 2024
Review titled Manor Practice
Replied on 17 June 2024
Dear Andrew Thank you for taking the time to leave this review, your feedback is important to us. Its great to hear you have had a good experience. All our staff work very hard to provide a good service and they will appreciate the feedback. Sarah Kavanagh, Practice Business Manager
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Review titled Great
Rated 5 stars out of 5
by Rebecca - Posted on 11 June 2024
I had a really great experience at this practice today! Booked my appointment on the app this morning, seen really quickly by a lovely Dr and prescripton was ready to pick up straight away.
Visited June 2024
Review titled Manor Practice
Replied on 11 June 2024
Dear Rebecca Thank you very much for taking the time to leave this review, your feedback is important to us. Its wonderful to hear you have had a good experience and service from our team, they will be happy to hear this when we share it with them as they all work very hard. Sarah Kavanagh, Practice Business Manager
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Review titled Great Doctors and staff
Rated 5 stars out of 5
by Sharon - Posted on 07 June 2024
Great understanding from Gp, Gp was helpful and understanding. Nothing was too much trouble. Did not have a problem with getting appointment
Visited June 2024
Review titled Manor Practice
Replied on 10 June 2024
Dear Sharon Thank you for taking the time to leave this review, your feedback is really important to us. Its great to hear you have been pleased with the service provided. Our staff work really hard to support patients and this feedback will be shared with the team. Sarah Kavanagh, Practice Business Manager
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Review titled Brilliant practice
Rated 5 stars out of 5
by Eveline - Posted on 12 August 2024
The doctors and the receptionists are very thorough, friendly and do anything to assist you. I encountered several things which I didn't know were wrong but they gave me one test after the other. I am still not finished apparently, even though I feel fine, and have to have another scan. I highly recommend this practise to anyone who is in need on another surgery.
Visited June 2024
Review titled Manor Practice
Replied on 13 August 2024
Dear Eveline Thank you for taking the time to leave this review, your feedback is important to us. We are so happy you have received such a friendly and thorough service from our team, they all work very hard and its great to hear from patients directly. Although investigations are not yet complete we do hope you are on the way to a full recovery in the near future. Sarah Kavanagh, Practice Business Manager
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Review titled Helpful staff
Rated 5 stars out of 5
by Janet - Posted on 13 June 2024
I go to Manor Practice for wound dressing regularly with nurse and she is excellent, very experienced. She is caring and thoughtful and makes you feel at ease.
Visited June 2024
Review titled Manor Practice
Replied on 17 June 2024
Dear Janet Thank you for taking the time to leave this review, your feedback is important to us. Its great to hear you have been so satisfied with the service provided by our nurse. All our staff work incredibly hard to provide a good service to our patients and they appreciate the feedback. Sarah Kavanagh, Practice Business Manager
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Review titled Great Service
Rated 5 stars out of 5
by Barrington Richard Drysdale - Posted on 06 June 2024
I have always had a great experience at the surgery. I saw Practice Nurse and recently and she demonstrated that she was very knowledgeable and cared about the welfare of her patients.
Visited June 2024
Review titled Manor Practice
Replied on 06 June 2024
Dear Mr Drysdale Thank you for taking the time to leave this review as your feedback is important to us. Its good to hear you have had experienced excellent from our nurse and this will be shared with her. Our staff work very hard to provide a good service to our patients so your positive feedback is appreciated. Sarah Kavanagh, Practice Business Manager
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Review titled Great practice
Rated 5 stars out of 5
by Chris Wright - Posted on 28 May 2024
Following major chest surgery the Dr not only allowed me as much time as I needed to ask my questions but also provided reassurance and direction that has given me confidence for the weeks ahead. She was empathetic and confident. 1 week later and she called me today just to check up on me . I have not had such service for a long time . As such I would definitely recommend her and the practice to my friends and family Thank you
Visited May 2024
Review titled Manor Practice
Replied on 28 May 2024
Dear Chris Thank you for taking the time to leave this review, your feedback is important to us and we really appreciate it. Its great to hear you have been pleased with the service provided by this doctor. This will be shared with her and the rest of our team as they do work hard to deliver the best care and service possible to our patients. Sarah Kavanagh, Practice Business Manager
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Review titled Great Practice & Caring Staff
Rated 5 stars out of 5
by Rebecca - Posted on 21 May 2024
During my appointment the GP I spoke to was warm, friendly, patient, and empathetic towards my situation. I left the appointment having felt listened to, understood and ultimately helped. The lady I spoke to yesterday, from the reception/administration team, was also super helpful and kind, and went above and beyond to help me over the phone the day before.
Visited May 2024
Review titled Manor Practice
Replied on 21 May 2024
Dear Rebecca Thank you for taking the time to leave this review, your feedback is important to us and we really appreciate it. Its great to hear you have been pleased with the service provided. This will be shared with our team as they do work hard to deliver the best care and service possible to our patients. Sarah Kavanagh, Practice Business Manager