Lovemead Group Practice
Roundstone Surgery, Polebarn Circus, Trowbridge, Wiltshire, BA14 7EHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excel practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 March 2025
I have experienced and also witness how I get seen on time and I have experienced how the receptionist staff helped me with my appointment with the doctor's
Visited February 2025
Lovemead Group Practice has not yet replied.
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Review titled Helpful and conscientious
Rated 5 stars out of 5
by Lyn Beesley - Posted on 31 July 2024
Receptionist and nurse were really cheerful, and very approachable. Visit was a pleasant experience.
Visited June 2024
Lovemead Group Practice has not yet replied.
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Review titled Poor service all year round
Rated 1 star out of 5
by Anonymous - Posted on 19 February 2024
If there was any GP close to me I would transfer. It has been hellish. They do not answer the phones if they do, they do they won’t give you an appointment anyway. Their phones keep on disconnecting or they must be doing it on purpose.
Visited February 2024
Lovemead Group Practice has not yet replied.
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Review titled How long must it take to make an appointment
Rated 1 star out of 5
by Anonymous - Posted on 19 September 2023
I called the surgery and spent 20 minutes on the phone waiting to make an appointment today. I eventually got through and managed to arrange a telephone consultation at 1.45 this afternoon. At 2.45 and having still not received my consultation, I called the surgery again. After waiting 40 minutes my call was answered, although no explanation was provided as to why I hadn’t received my call. Come on Lovemead Group Practice, get a grip!!!
Visited September 2023
Lovemead Group Practice has not yet replied.
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Review titled Recommending Lovemead
Rated 5 stars out of 5
by Trish - Posted on 15 August 2023
I am delighted with this surgery, very professional, caring and great to be a patient with. I was particularly impressed that lots of other people feel the same when on a Trowbridge community website a new resident was asking which surgery was the best and nearly all said Lovemead. Thank you so much for being a place I can trust and feel safe and looked after, you are all simply lovely!
Visited June 2023
Lovemead Group Practice has not yet replied.
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Review titled Absolutely appalling service
Rated 1 star out of 5
by Anonymous - Posted on 06 June 2023
Tried to get an appointment, you can only use phone system, I'm really unwell and when I press 1, the message after this is, Phone lines are extremely busy, please try again later and cut off. Can never get appointment.
Visited June 2023
Lovemead Group Practice has not yet replied.