Longton Medical Centre
451 Warrington Road, Rainhill, Prescot, Merseyside, L35 4LLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Warm Welcome
Rated 5 stars out of 5
by Christopher Latham - Posted on 02 June 2025
I visited the surgery to register as a new patient after moving into the area recently. After being registered at my old surgery for the last twenty years I was unsure of what procedures I had to undertake. Any hesitancy I may of had was quickly dissipated as V immediately made me feel at ease as she explained the process perfectly! This was followed up with registration being confirmed in a few days time and an immediate appointment made for my wife’s important monthly B12 injections. After some trepidation felt in regards to joining a new surgery V showed professionalism and more importantly, given our recent poor health, empathy! Thank you so much, we look forward to seeing you soon! Cl Apologies as this review will not let me leave names! V
Visited June 2025
Review titled Longton Medical Centre
Replied on 03 June 2025
Dear Mr Latham Thank you for taking time to leave feedback about your recent experience at Longton Medical Centre as a new patient. It is nice to hear about positive patient experiences at the surgery. I have passed your comments back to the member of staff. Kind regards Mrs Lisa Roberts Practice Manager
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Review titled Terrible
Rated 1 star out of 5
by Anonymous - Posted on 31 March 2025
In awful pain. Doctor seemed very unhelpful. Literally asked "what do you want me to do about it". Would not even give me a prescription for what they told me I needed. Considering going to A and E
Visited March 2025
Review titled Longton Medical Centre
Replied on 01 April 2025
Iam sorry that you have felt you had to leave a negative response after a speaking to a GP at Longton Medical Centre. Please can you contact me directly to discuss this further. Mrs Lisa Roberts Practice Manager
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Review titled Thank you!
Rated 5 stars out of 5
by Anonymous - Posted on 21 March 2025
Just wanted to say thank you to the reception staff for going above and beyond today in helping my mum get medication to her urgently. Thank you so much!
Visited March 2025
Review titled Longton Medical Centre
Replied on 21 March 2025
Thank you for taking the time to leave feedback for our reception team. I will pass your feedback to the staff at our next team meeting. Lisa Roberts Practice Manager
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Review titled Best nurse ever
Rated 5 stars out of 5
by Magdalene Anderton - Posted on 29 August 2024
Just had my dreaded Smear with the nurse. I usually hate having to do this, but the nurse made me feel so relaxed and helped by us having a giggle too. She is absolutely wonderful. Thanks so much.
Visited August 2024
Review titled Longton Medical Centre
Replied on 21 March 2025
Hello Magdalene, Thank you for taking time to leave feedback for our Nurse. I will ensure she knows feedback has been left for her.
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Review titled Patient centred
Rated 5 stars out of 5
by J Smith - Posted on 09 May 2024
Thank you to all staff . Following the recent merger , as an infrequent and anxious user of GP services , I had some concerns . However…. Quality reception staff , patient , kind and professional . Practice nurse amazing as always . GP approachable and knowledgeable. I was made to feel so welcome and at ease . Thank you - you are facing tremendous challenges … but it doesn’t show !
Visited May 2024
Review titled Longton Medical Centre
Replied on 28 May 2024
Dear J Smith, Thank you for taking the time to give us feedback, it is really important to us to hear your views. I am pleased to hear that your experiences here are positive of both the reception and clinical teams. I will pass on your comments to the GP's and staff at the practice Mrs Lisa Roberts Practice Manager