Longrove surgery
Vale Drive Primary Care Centre, Barnet, EN5 2EDContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Longrove surgery.
Reviews
-
Review titled Poor patient care
Rated 1 star out of 5
by jane eaves - Posted on 24 May 2023
My daughter has been waiting for a referral to gynaecology for 3 months. I cannot get through to the surgery to follow this up. This really poor service
Visited May 2023
Review titled Longrove surgery
Replied on 25 May 2023
Dear Jane, We are unable to reply fully here in this forum due to GDPR. Our secretaries are available between 9am - 2pm daily on 0208 370 6663 (option 7) to assist with such queries, however I have asked them to give you a ring to see how they can help you today.
-
Review titled Excellent practice
Rated 5 stars out of 5
by Brendan - Posted on 23 May 2023
I recently had an appointment for an ongoing knee problem, the doctor was knowledgeable, professional and helpful, the follow up by the surgery was also excellent. This was shortly followed by a general health check by the practice nurse who was efficient, caring and charming. Overall I cannot fault the service I have received from Longrove
Visited May 2023
Review titled Longrove surgery
Replied on 23 May 2023
Dear Brendan, I am so pleased to read you had such a positive experience during your recent appointments with the GP and the Practice Nurse. I will ensure your comments are passed on to both teams. Thank you for taking the time to leave a review the surgery, it is greatly appreciated.
-
Review titled Good practice
Rated 5 stars out of 5
by It’s ok - Posted on 04 May 2023
Reception staff were friendly and helpful and organised my next follow appointment , I was very great full.
Visited May 2023
Review titled Longrove surgery
Replied on 09 May 2023
Dear Patient, Thank you so much for taking the time to leave a review. I am very pleased to hear you found our staff helpful and polite. Our staff strive to provide excellent patient service and I will pass your comments on to the team
-
Review titled Superbly helpful
Rated 5 stars out of 5
by Nicola Mack - Posted on 22 May 2023
My Thyroid gland is currently unstable, and fluctuated from very high to very low in a month. The reception staff responded swiftly and the duty Doctor, realising urgency of advice needed from consultant, managed to get hold of a top Endocrinologist consultant on a Friday evening. He advised and meds prescription sorted for collection on Saturday morning. I was again impressed with the Longrove team, as without this swift response my thyroid levels would have dropped dangerously low.
Visited May 2023
Review titled Longrove surgery
Replied on 22 May 2023
Dear Nicola Mack, We are very pleased to hear you had such a positive experience from your interaction with our reception and prescription teams as well as the duty doctor. We will pass your comments to the whole team and thank you for taking the time review the surgery. Thanks again