London Road Medical Practice - Ratings and reviews
Reviews
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Review titled Unapologetic behaviour from the doctor
Rated 1 star out of 5
by Anonymous - Posted on 02 February 2023
I had a d&c few months ago and I have got periods 2 times this month. I tried calling my doctor but she is out of the country so I called my gp when my situation became bad. She said I am getting continuous periods because of my pcos condition and she is not there to check on my periods. I said I am feeling very low and she said it is because I am over eating. I said no I am on a diet at the moment, then she laugh on me. I felt really bad. And I called her to say about my asthma as well and she was speaking like she doesn’t believe I have asthma. After my d&c I am mentally down and having periods for continuous 12 days. I called my Gp for help and she said her valuable time is not to be wasted on things like this. She wasn’t even letting me speak. I am really disappointed on this.
Visited February 2023
Review titled London Road Medical Practice
Replied on 29 March 2023
If you have a complaint about the service we provide or a specific individual please log a complaint on our website explaining your concerns and they will be investigated by the Management Team. You can do this via the website using online forms.
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Review titled Not recommended
Rated 1 star out of 5
by Anonymous - Posted on 09 January 2023
You never get an appointment, staffs are useless. I don't even know why they are still open. They are supposed to help patients who does not need to be seen by accident and emergency but they always tell you to go to accident and emergency I can't wait to move gp. The doctors are wonderful shame the admins are not trained enough to know who has priority to be seen.
Visited January 2023
Review titled London Road Medical Practice
Replied on 29 March 2023
Thank you for your review. All Practice Support staff are fully trained to triage patient calls so that the patient can be supported by the appropriate clinician. We also refer patients to the extended hours Hub and local pharmacies in the referral scheme if appropriate. You can access services via our website.
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Review titled Wonderful Doctor and staff.
Rated 5 stars out of 5
by Scott Kenny - Posted on 22 July 2022
I'm successfully recovering from an operation for a serious illness diagnosed by a doctor at the surgery. The care leading up to the surgery from the doctor and her staff at Marnock was fantastic. Tests, scans and an iron IV were carried out in a timely and professional manner by the tremendous hospital staff, all directed by the doctor. I feel so fortunate to have Marnock Medical Centre as my medical practice.
Visited May 2022
Review titled London Road Medical Practice
Replied on 02 February 2023
Unfortunately Mr Kenny your response is aimed at the wrong surgery. This is the review page for London Road Medical Practice in London