Little Chalfont Surgery
200 White Lion Road, Little Chalfont, Amersham, Buckinghamshire, HP7 9NUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent response and service
Rated 4 stars out of 5
by Anonymous - Posted on 08 May 2025
Contacted by GP surgery within 30-minutes of completing the e-consult form and offered an appointment within the hour. Seen on time, diagnosed quickly and given advice and a referral. Great service. Very happy with Little Chalfont Surgery.
Visited May 2025
Review titled Little Chalfont Surgery
Replied on 08 May 2025
Thank you so much for taking the time to write a review. We have continued to develop and tweak our total triage system since its inception in 2020, so that we can be very responsive to our patient requests. The system (eConsult) enables the triaging doctors to determine the clinical timeliness and most appropriate member of our team to treat the patient. This is a win-win for us all. It leaves our phone lines very accessible for the more vulnerable patients and our appointment books filled appropriately, based on clinical need rather than first past the post at 8am! I am very pleased that you have received this standard of service and recognise its value. Over 91% of our patients last month were seen within 5 days of requesting an appointment. Thank you again for your comments, I shall share them with the team. Regards Helen, Practice Manager
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Review titled First rate care
Rated 5 stars out of 5
by Jon Salmon - Posted on 13 May 2025
Had treatment at Little Chalfont surgery for a lung related illness and was treated by the GPs very professionally and with great care. The same goes for the excellent nursing staff. I also have had good treatment from the reception staff who handled my phone calls with great patience.
Visited April 2025
Review titled Little Chalfont Surgery
Replied on 19 May 2025
Dear Mr Salmon Thank you for making the time to write a review, we really value our patient feedback and comments. I am delighted you felt you were treated with care from all our teams. We are fortunate to have a compassionate clinical team, and work hard to embed patient focused care in every member of each team. Thank you again for your feedback, I shall share it with the practice staff. Regards Helen, Practice Manager.
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Review titled Doctor are coprative
Rated 5 stars out of 5
by Anonymous - Posted on 06 May 2025
Doctors listen to patients and provide them comfort, best treatment and guidance. Time to time support by calls, face to face appointments, recommendations to specialists whole team of doctors are really good and helpful. I have mussel pains from last 18 years, but in this surgery they took it seriously and recommend orthopedic and nerve clinic, husband and my kids health they took it very seriously and helped as much as they can. Best doctors team and surgery found from last 21 years changed 4times this is the 4th one and best one.
Visited October 2024
Review titled Little Chalfont Surgery
Replied on 19 May 2025
Dear Patient Thank you for your comments. I am pleased you received excellent treatment and guidance. It is good to know that the advice you received enabled your family to support you whilst you waited to see the specialist. Thank you again for your comments, I shall share them with the team. Regards Helen, Practice Manager.
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Review titled Great service and practice
Rated 5 stars out of 5
by Jules - Posted on 27 September 2024
I have never met my doctor(s) so my request have been digital via the app which is superb. 100% satisfied with the responses and time to respond including Referrals for surgery and prescriptions. I cannot have received better service so I thank the efficient staff/team as you are literally life savers. Our NHS are just outstanding.
Visited September 2024
Review titled Little Chalfont Surgery
Replied on 03 October 2024
Thank you for taking the time to write a review. We are delighted you found our digital system easy to use, and are happy with the response times and service. I will pass your comments on to the team. Thank you again, Helen Practice Manager.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 09 July 2024
Monday morning I sent a e consult within the hour the Dr replied for me to call the surgery for a blood test appointment this was then arranged for the next day at the surgery the receptionist was helpful. Blood taken by a lovely nurse called in early for my appointment and was to explained to the blood tests would be back in a few days Excellent service all round
Visited July 2024
Review titled Little Chalfont Surgery
Replied on 09 July 2024
Dear Patient Thank you for taking the time to provide feedback. We have worked hard to streamline our systems and processes to improve access both in terms of submitting appointment and general enquiry requests, and patients receiving consultations as soon as clinically necessary. I am very happy you feel this is working, I will share your comments with the team. Thank you again.
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Review titled Prompt service
Rated 5 stars out of 5
by Anonymous - Posted on 20 January 2024
I rang the surgery just before 9am was asked if I could come and see the doctor at 10.30am. Couldn't of asked for a faster appointment time
Visited January 2024
Review titled Little Chalfont Surgery
Replied on 02 July 2024
Thank you very much for taking the time to leave a comment. We have worked hard to digitalise and streamline our systems, and improve access times. It is great to hear it is appreciated.
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Review titled Incredibly helpful staff!
Rated 5 stars out of 5
by Anonymous - Posted on 04 May 2023
I have used little chalfont surgery multiple times over the last few years for myself and my children and have always received prompt and attentive care. Thank you to the amazing staff for their hard work!
Visited May 2023
Review titled Little Chalfont Surgery
Replied on 05 May 2023
Dear Patient Thank you very much for taking the time to leave a review. We work very hard to provide a responsive, safe service to our patients. It is always a pleasure when someone takes the time to write a positive review, which I shall share with the team. Thank you again, H. Morris-Khan - Practice Manager.