Linden Medical Centre
9A Linden Avenue, Maidenhead, Berkshire, SL6 6JJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Responsive practice.
Rated 5 stars out of 5
by Anonymous - Posted on 01 November 2024
Thank you Linden Medical Centre for your care. The receptionist I spoke to was kind and efficient. The doctor we saw dealt with the condition compassionately and effectively. On the rare occasions we need to contact Linden Medical Centre we are always impressed with your efficiency.
Visited October 2024
Review titled Linden Medical Centre
Replied on 07 November 2024
Thank you for your positive feedback, we will share this with the team. Louise De Haan Patient Relations Manager
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Review titled Completely fobbed off an infant and rude
Rated 1 star out of 5
by Anonymous - Posted on 12 February 2024
I was calling all this morning to make an emergency appointment for both my 2 year old and myself. My 2 year old developed a mysterious rash over night and I was told to take him to a pharmacy. My experience with pharmacies usually end In being told to make a dr appointment. I myself have an ongoing ear infection that needs medication but I too was denied any form. I don’t mind myself but I feel there is a distinct lack of care from the care centre when it’s impossible to get an emergency appointment for a vulnerable child. Furthermore the receptionist was very rude and did not take into account possible mental health issues or disabilities or emotional states. She said to phone the next day when there was more staff and when I told her I already had prior uncancelable appointments hence why I was ringing today she said that I shouldn’t try to make an appointment if I’m not going to make it and proceeded to drill me that everyone had been ringing since 8 , that they only have 2 doctors in that day and refused to make any form of advance appointment or emergency appointment and after giving me a stern rude and very tactless lecture she promptly hung up as I started to cry.
Visited February 2024
Review titled Linden Medical Centre
Replied on 12 February 2024
Dear Patient Please be assured we take all feedback very seriously. In order for us to investigate, please contact the surgery directly with your details. Many thanks Linden Medical Centre
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Review titled Untrained reception team are dangerous
Rated 2 stars out of 5
by Anonymous - Posted on 29 January 2024
Seen by OOH GP at weekend, but was so unwell that I did not quite take on board medication instructions. Phoned surgery first thing on Monday morning to ask for clarity - specifically, if I should stop one, and take the other I had been prescribed, antibiotic or take both. Receptionist told me he 'supposed I should take both'. I asked if he could check this advice with a doctor, and he said no, because all their 'admin slots were full'. I am suffering with an acute infection, and this is totally ridiculous - how can a non medical receptionist dispense this advice, and not check it? Called a local pharmacy, who stated it would be dangerous to take both. Exceptionally disappointed and worried.
Visited January 2024
Linden Medical Centre has not yet replied.
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Review titled Feling ignored
by Patient at Linden - Posted on 10 July 2023
I have been seeing a GP @ Linden Medical Centre, since Sept-22 due to skin condition and in April-23 due to what I believe was an incorrect diagnosis, my condition worsened where I could not go into work or leave the house. The medication prescribed made the skin condition worse, so I asked for a referral letter to get properly treated via private health. The GP provided a letter without any facts, without any medication they had prescribed, and filled with opinion which I feel would not assist the Consultant. I wrote a number of times to query this and to get a referral letter with facts and list of medication they had prescribed and the impact it had on my skin but to date they have refused saying I should do my own letter . We are now in July-23 and I am unable to get treated for my condition. I feel the GP and the General manager have been uncaring/unhelpful and simply do not understand the pain and agony I have had to go through along with purchasing all the medication since Sept-22 which has not worked or given me a bad reaction on my skin. I find the GP is very arrogant when attending appointments and had asked for the last 2 appointments for another GP but told this was not possible. When attending the appointments they seem uninterested and was always clock watching even though I was usually out within 5-10mins. To date no apology, no update when I will get a professional medical referral letter even though sending emails but they are being ignored.
Visited July 2023
Provided by Care opinion
Review titled Linden Medical Centre
Replied on 08 November 2023
Thank you for your comment. We are dealing with this directly with the patient.