Leighton Road Surgery
1 Leighton Road, Linslade, Leighton Buzzard, Bedfordshire, LU7 1LBContact details and opening times
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Reviews
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Review titled Slow and late communication between hospitals and GP Surgery
by Juan23 - Posted on 25 September 2023
My feedback is regarding the poor communication of medical information between hospitals and GP surgery. I have had three operations for cancer since November 2022, each time I receive a letter through the post, they don't appear on my patient's record. I have sent copies by email and taken them into the surgery personally and asked for them to be added. My wife attended Dermatology in July 2023. As a result, a new medication regime was recommended by the consultant. After numerous attempts to get the new medication at the GP clinic, the letter from the consultant is still not on her records and her prescriptions have not been updated. I wrote an online prescription request after requesting the dermatology clinic to send me the letter by email. Given the high tech world we live in today, there must be a better way for hospitals to update patient records at the GP surgery other than letters send by email or post?
Visited June 2023
Provided by Care opinion
Review titled Leighton Road Surgery
Replied on 03 October 2023
Thank you for your feedback. We are sorry that you have been disappointed with the communication between Milton Keynes University Hospital and Leighton Road Surgery. We would like the opportunity to investigate the concerns you have raised. Please contact the Patient Experience & Communications Team at elft.bedspatient.experience@nhs.net or by calling the Surgery on 01525 372 571, option 6. Kind regards Patient Experience & Communications Team
Provided by Care opinion
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Review titled Poor online services and bookings
Rated 2 stars out of 5
by Anonymous - Posted on 24 July 2023
I was in London before moving to Leighton Buzzard.Here everything is different. The online booking and consultation is just for name sake. I tried booking for consultations online but it always shows there is no available dates. If we are seeking for any blood test or other associated requests we just get a reply stating contact GP over phone for booking. The online services are meant to be for those who can't wait so long in queue. Requesting authorities to have a check on the online services. Its very distressing.
Visited May 2023
Review titled Leighton Road Surgery
Replied on 02 August 2023
Thank you for your feedback. We would like to have the opportunity of discussing this with you in person. Please could you contact the Surgery on 01525 372571 and press option 6, where Sharon or Katherine would be happy to discuss your concerns. Kind regards Patient Experience and Communications Team
Provided by Care opinion