Leach Heath Medical Centre
32 Leach Heath Lane, Rubery, Rednal, Birmingham, West Midlands, B45 9BUContact details and opening times
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Reviews
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Review titled Long waiting times
Rated 3 stars out of 5
by Anonymous - Posted on 24 May 2023
I saw a GP who recommended blood tests for suspected anaemia. The waiting time for blood tests is currently one month which is an unacceptable long wait too assist in a diagnosis. Maybe the GPs should consider employing another phlebotomist.
Visited May 2023
Review titled Leach Heath Medical Centre
Replied on 25 May 2023
Dear Patient, Thank you for raising your concerns, my name is Paula McDonald and I am the Practice Manager at the surgery. I do apologise for the waiting times for a blood test, we do have a back log due to unexpected staff/phlebotomist sickness and holidays, we did have a nurse leave last year to which we have replaced them with a new nurse who is still undertaking training at the moment, we are also training in-house staff to do phlebotomy duties and are in the process of hiring a locum nurse to try and reduce the waiting times for our patients. If you would like to discuss this further or let me know your details so we could contact you if a cancellation arises please contact the surgery and speak to myself or our Reception Manager. Kind regards Paula McDonald