Langstone Way Surgery
28 Langstone Way, Mill Hill, London, Greater London, NW7 1GRContact details and opening times
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Reviews
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Review titled rubbish
Rated 1 star out of 5
by Anonymous - Posted on 25 May 2023
the staff not helpful at all can't get through the phone to ask a question or want to speak to someone about my scan result if i go and see them about a letter came from the GP for a blood test they have no clue what so ever they don't even try to help i email them about prescription and attach INR reading they don't even bother to open the attachment until i go and see them in person to tell them...what type of staff are these
Visited May 2023
Review titled Langstone Way Surgery
Replied on 31 May 2023
I am sorry that you are having difficulty contacting the surgery. The phones are less busy during the afternoon, so that may be a better time to try to call. We are short-staffed at present and are doing our best to find new replacement staff. This will take some time, so please be patient whilst we go through this process. It is currently difficult to find staff willing to take up posts in the NHS and this is affecting our ability to be as efficient as we would like, but we are working on a solution to this problem and hope to be able to improve our response times as soon as possible.