Langley Health Centre
Common Road, Langley, Slough, Berkshire, SL3 8LEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Receptionist deserves a medal
Rated 5 stars out of 5
by Nick Stabler - Posted on 13 January 2024
Lovely lady went out of her way to sort out my diabetic medicine issues in a last minute Friday evening. I am so grateful. Thank you.
Visited January 2024
Review titled Langley Health Centre
Replied on 16 January 2024
Dear Nick, Thank you for sharing this lovely feedback. I have been able to identify the receptionist that dealt with your query and will share your kind words with her.
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Review titled The absolute best nurse
Rated 5 stars out of 5
by Anonymous - Posted on 15 December 2023
Today I had to have a procedure done with the nurse. She was absolutely marvellous. She is kind, attentive, supportive and informative. She totally put me at ease. I was so pleased I had this nurse today as she dealt with me 2 years ago and was fantastic then to. Langley Health Centre should be pleased to have her. Don't let her leave, she is an asset to the surgery.
Visited December 2023
Review titled Langley Health Centre
Replied on 16 January 2024
Dear Patient, Thank you for taking the time out to share this lovely feedback regarding one of our nurses. I am pleased to hear that you have had a great experience. I will share your kind words with the nursing team, thank you once again.
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Review titled Totally inadequate
Rated 1 star out of 5
by Anonymous - Posted on 24 October 2023
I made an appointment to have my injection for my cancer medication. The surgery at Langley Health Centre was given the prescription by uclh I arrived at the Langley Health Centre to be asked if I had that this Scription for the injection. As usual, I am expected to do all the running around. They did not have the prescription, and therefore the cancer jab was not given. I am now without treatment because of Langley Health Centre. They were already two weeks late and now I have a big problem. This health centre is causing me stress yet again. I do not ring these people unless I am really desperate. What is going on here I need to change this because it is causing me stress and stress feeds Cancer. you could never get an appointment, they never answer the phone. I find the staff totally inadequate. Something needs to be done about this as everybody that I know who uses this health centre is complaining. Why has something been done about this we are talking about peoples health.
Visited October 2023
Review titled Langley Health Centre
Replied on 31 October 2023
Dear Patient, Thank you for your feedback. We are sorry to hear of your concerns. The practice does not stock all injections and we do require patients to bring certain injections for their appointment once they are prescribed. It appears the call handler did not inform you of this from your comments. Our nurse did prescribe this for you and asked you to return for the injection the same day. We hope you can attend when convenient for you to have this injection.
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Review titled Excellent Pain Mgt Programme run by Langley Health Centre
Rated 5 stars out of 5
by Divya Patel - Posted on 02 November 2023
I have recently finished the pain management programme held by the Langley Health Centre for 7 weeks, every Tuesday for 2 hours. I would highly recommend this programme to anyone suffering from chronic pain. It is designed to help the sufferer understand pain and provides techniques to help improve their quality of life. I felt that the presenter is highly experienced, she is approachable, has excellent understanding of what the sufferer is going through and her presentation skills, were outstanding. She provided in-depth information raising awareness for various aspects that are important for chronic pain sufferers encouraging each participant and the group to open up and discuss their concerns whilst observing confidentiality. I would highly recommend anyone suffering from chronic pain to ask if they can attend this programme. I have really benefited from attending it, it gave me a chance to take time out for myself, think about how and what I need to do to improve the quality of my life. It was also an opportunity to meet other sufferers going through their pain journey and led for some of us to become good friends. The presenter reminded us that we are not defined by our pain and encouraged each one of us to take responsibility for managing our pain by doing various things including seeking help if/when needed from other professionals like talk therapies etc so that quality of our lives can be improved. I have already made a few changes to help myself and I am seeing the positive results. A Big thank you to the presenter and the surgery.
Visited October 2023
Review titled Langley Health Centre
Replied on 03 November 2023
Dear Divya, Thank you for your feedback. I am pleased to read that you found our pain management group sessions beneficial. We really appreciate you taking your time out to share this feedback as this may encourage others to take part and they too can benefit from these sessions. I will definitely share this feedback with Priya and the team.
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Review titled Very poor experience
Rated 1 star out of 5
by Anonymous - Posted on 26 June 2023
I have visited the MSK clinic for elbow pain. The doctor suggested for few exercises and recommended to use private insurance if there is one for quicker treatment. Submitted the BUPA pre-treatment form 2 weeks ago. Paid £35 for getting the form filled. More than 7 days since paying the fee and no response. Called the health centre. On hold for more than an hour, starting with position 6. Current status: Suffering with pain. GP could not provide the treatment on time. Collected money for filling the form (Cash only). No response till now. Couldn't explain their poor service any better.
Visited June 2023
Langley Health Centre has not yet replied.