Lakeside
Lakeside Medical Centre, Church Road, Perton, Wolverhampton, West Midlands, WV6 7PDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Professional and kind
Rated 5 stars out of 5
by Louise Thompson - Posted on 24 April 2025
We have recently moved my family including elderly parents to lakeside. The difference in care is incredible. The reception staff at lakeside are friendly and helpful both over the phone and face to face. I visited today to have my coil changed. My previous GP practice outsourced to a private company. I couldn’t even get an appointment to get consent for the procedure through them and my coil change for HRT was well overdue. When I did have the coil change with outsourced company the experience was very mixed, some staff were lovely but some were not and the clinics clean but run down and cramped. When I changed to lakeside practice I mentioned this to the receptionist and she booked me in for a consent telephone call and for the procedure provisionally over the phone straight away. The GP called at the time allocated and explained the procedure well including the risks and benefits. When i attended for the procedure the GP and practice nurse were friendly and reassuring. I this will be my 5 coil and although it isn’t something you look forward to it has been the best experience. The environment was clean and calm and the GP and nurse were kind and reassuring. They have arranged GP home visits for my elderly father who is housebound. You can always get through on the phone and there is no online booking system. I would not hesitate in recommending Lakeside GP practice.
Visited April 2025
Lakeside has not yet replied.
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Review titled Best healthcare
Rated 5 stars out of 5
by Anthony Smith - Posted on 14 March 2025
I have found Lakeside to be very professional, friendly and helpful. I would recommend this practice to anyone. Having had tonsillitis for four days they speedily arranged an appointment and sorted the issue.
Visited March 2025
Lakeside has not yet replied.
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Review titled Excellent service and response from the team
Rated 5 stars out of 5
by Anonymous - Posted on 20 March 2025
Called to make an appointment with the doctor, was offered a same day visit, they got me a next day appointment. First class, friendly response, from all concerned. Doctor was excellent.
Visited March 2025
Lakeside has not yet replied.
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Review titled Brilliant doctor
Rated 5 stars out of 5
by Melissa - Posted on 07 February 2025
I felt very anxious going in to discuss a matter that felt sensitive to me and worried I wouldn’t be taken seriously or I may have to justify help. I couldn’t have been more wrong, the doctor was kind, patient, asked questions which prompted me to share more important details, and I felt like I could share and that I was psychologically safe.
Visited February 2025
Lakeside has not yet replied.
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Review titled Brilliant service
Rated 5 stars out of 5
by Anonymous - Posted on 18 February 2025
I have nothing but praise for this practice after they helped me with a period of depression. They have helped me considerably this last six months and I can’t thank them enough. The staff are always friendly and welcoming and super-efficient. My GP is amazing…the most thorough and helpful I’ve ever had in fact. They have helped me through a really tough time, organising medications and support services like talking therapy when my mental health was at an unexpected low. They even made me laugh out loud on several occasions.
Visited February 2025
Lakeside has not yet replied.
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Review titled First class
Rated 5 stars out of 5
by Patricia Miles - Posted on 18 October 2024
All Surgery team members were efficient and friendly, putting my husband and I at ease. We thoroughly recommend Lakeside
Visited October 2024
Lakeside has not yet replied.
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Review titled Face to face GP appointment
Rated 1 star out of 5
by Tom Harrison - Posted on 27 September 2024
Understanding and sympathetic about the symptoms I was experiencing and is attemping expedite my long wait to see a Consultant. I was given plenty of time at the appointment with no pressure to end the consultation. Managed ti get an apointment on the same day. Excellent service, thank you Lakeside
Visited September 2024
Lakeside has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Lesley Croydon - Posted on 23 August 2024
Excellent care at Lakeside Practice. Thank you for appointment to see theParamedic ; His careful assessment & generally good care, & good communication skills. I felt very comfortable & confident in his plan of action for the near future; organising further blood tests. I felt reassured by his professionalism & skills - thank you.
Visited August 2024
Lakeside has not yet replied.
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Review titled Bad practise
Rated 1 star out of 5
by N C - Posted on 22 July 2024
Always running late and keep you waiting for 30 mins or more each and every time just again like today. Was told I had to just sit and wait. The Dr’s don’t really care either they are supposed to keep in touch but the only communication is to ask what my gender is via a text message Looking for another practise but think this is how the norm now with NHS
Visited July 2024
Lakeside has not yet replied.
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Review titled PCN Pharmacist
Rated 1 star out of 5
by Andrea - Posted on 13 May 2024
A very positive, supportive consultation. She was very helpful, she didn’t rush and listened to what I had to say. She was thorough with her questioning ensuring I was taking the correct route. Booked a follow up appointment to check how I am doing and to guide me through my next step.
Visited May 2024
Lakeside has not yet replied.